Home Improvement Customer Service Pro

Lowe's Companies, Inc.; City of Auburn (NY); On-site; USD 18,000 - 26,000; Part time

Benefits offered by this job

Health insurance

Tuition assistance

401(k) match

Employee Stock Purchase Program

Associate discount

Track to the Trades

Job summary

Lowe's is hiring a Customer Service Associate in New York to welcome customers and help them find products for home improvement.

You will assist with locating items, answer questions, and process orders while delivering friendly, efficient service across departments like Appliances, Hardware, and Plumbing. Part-time shifts offer competitive pay and associate benefits, including health options, tuition assistance, and a 401(k) plan with company matching.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months Experience using common retail technology, such as smart phones and tablets.
• Reading, writing, and performing basic arithmetic (addition and subtraction).
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise.
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies.
• Process orders and deliveries accurately so customers receive merchandise as expected and on time.
• Cross-functionally train in other areas of the store to help deliver the best customer service.
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds).
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Skills

Computer basics

Retail technology

Basic math

Mobility/standing

Lifting 25 lbs

Tools

Retail POS devices

Job description

Lowe's is hiring a Customer Service Associate in New York to welcome customers and help them find products for home improvement.

You will assist with locating items, answer questions, and process orders while delivering friendly, efficient service across departments like Appliances, Hardware, and Plumbing. Part-time shifts offer competitive pay and associate benefits, including health options, tuition assistance, and a 401(k) plan with company matching.