Home Implementation Consultant

Wellsky; Overland Park (KS); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

Mental Health support (EAP)

13 paid holidays + generous PTO

100% vested 401(k) retirement plans

Educational assistance

Job summary

WellSky in Overland Park, Kansas is seeking a Home Implementation Consultant to lead deployment, customization, and adoption of our healthcare solutions. You will partner with clients and internal teams to ensure successful implementations on time and with high quality.

This role relies on project management, requirements gathering, and advanced configuration guidance, with responsibilities including training, stakeholder engagement, and mentoring junior consultants.

Qualifications

• Bachelor's degree or equivalent work experience.
• 4–6 years of relevant work experience.
• Experience in home health or hospice clinical operations and/or healthcare software implementation or consulting.
• Willingness to learn and use AI-enabled tools and solutions.

Responsibilities

• Plan and execute solution implementation tasks with clients and PMs.
• Lead requirements gathering and validate gaps.
• Advise clients on configuration and use of advanced features.
• Deliver training sessions tailored to diverse user needs.
• Mentor junior consultants and support escalations.

Skills

Project management

Requirements gathering

Client-facing leadership

Training delivery

Analytical thinking

Education

Bachelor's degree or equivalent

Tools

AI-enabled tools

Healthcare IT systems

Job description

The Home Implementation Consultant is responsible for leading the implementation of solutions by ensuring successful deployment, customization, and adoption of the solution. The scope of this job includes leveraging project management skills and knowledge of technical functionalities to collaborate effectively with clients and internal teams to deliver high-quality implementations on time.

Key Responsibilities:

• Partner with project managers to plan and execute solution implementation tasks in alignment with client objectives.
• Lead requirements gathering sessions, provide analysis of current solution workflows and designs, and validate implementation tasks address gaps.
• Use valuable insights on business workflows to provide recommendations to client executive teams for leveraging the solution capabilities based on their objectives and challenges to create efficiencies.
• Serve as an advisor to clients by offering advanced consultation on solution configuration and leveraging sophisticated features that optimize user experience.
• Deliver advanced training sessions for designated clients on intricate solution functionalities and tailor the approach to accommodate diverse user needs thus maximizing the solution's usability.
• Resolve most solution configuration issues and mentor junior consultants by supporting escalations and training new hires.
• Perform other job duties assigned.

Required Qualifications:

• Bachelor's Degree or equivalent work experience

• At least 4-6 years relevant work experience

• Experience in home health or hospice clinical operations and/or healthcare software implementation or consulting

• Willingness to learn and use AI-enabled tools and solutions

Preferred Qualifications:

• Clinical education or credentials, such as RN, BSN, or NP

• Experience serving in a client-facing leadership role within home health, hospice, healthcare consulting, or software implementation

• Experience with healthcare billing processes and/or revenue cycle management

Job Expectations:

• Willing to travel up to 50% based on business needs
• Willing to work additional or irregular hours as needed
• Must work in accordance with applicable security policies and procedures to safeguard company and client information
• Must be able to sit and view a computer screen for extended periods of time

WellSky is where independent thinking and collaboration come together to create an authentic culture. We thrive on innovation, inclusiveness, and cohesive perspectives. At WellSky you can make a difference.

Here are some of the exciting benefits full-time teammates are eligible to receive at WellSky:

• Excellent medical with Rx, dental, and vision benefits
• Mental Health support through EAP
• Generous paid time off, plus 13 paid holidays
• 100% vested 401(K) retirement plans
• Educational assistance up to $2500 per year

WellSky provides equal employment opportunities to all people without regard to race, color, national origin, ancestry, citizenship, age, religion, gender, sex, sexual orientation, gender identity, gender expression, marital status, pregnancy, physical or mental disability, protected medical condition, genetic information, military service, veteran status, or any other status or characteristic protected by law. WellSky is proud to be a drug-free workplace.

Applicants for U.S.-based positions with WellSky must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Certain client-facing positions may be required to comply with applicable requirements, such as immunizations and occupational health mandates.

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