Home Health Transitional Nurse Liaison

Kaplan International; Lisle (IL); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Patient-centered care

Training and mentoring

Education reimbursement

Growth opportunities

Comprehensive benefits

Job summary

Residential Home Health and Hospice is seeking a Home Health Transitional Nurse Liaison to join our Illinois team. This role involves direct patient interaction, coordination of start of care, and collaboration with caregivers to ensure seamless transitions from hospital to home health and hospice services.

The ideal candidate holds an RN license in good standing with at least one year in acute care and a year of customer service experience, and is adept at multi-tasking in a dynamic healthcare

Qualifications

• Must have RN Licensure in good standing.
• Minimum of one year in an acute care setting.
• Minimum of one year in a customer service capacity.
• Commitment to providing high-level customer service to referral sources.
• Able to multitask in a fast-paced environment.

Responsibilities

• Obtain complete and accurate demographic information and medical history.
• Introduce the company to patients and caregivers and explain scope of services.
• Coordinate start of care visit and arrange requested DME and infusion services.
• Educate patients at bedside and coordinate post-discharge follow-up appointments.
• Attend discharge planning meetings and collaborate with facility teams for safe discharge.

Skills

Patient communication

Customer service

Multi-tasking

Education

RN Licensure

Job description

Job Title

Home Health Transitional Nurse Liaison

Location

Lisle, IL, USA

Employee Type

Employee

Working Hours Per Week

40

Job Description

Residential Home Health and Hospice is seeking a Home Health Transitional Nurse Liaison who shares the same passion and mission for providing excellent care to patients and caregivers to join our Illinois team.

About Residential Home Health and Hospice

Our team has awarded us the Top Workplaces designation! As a full-continuum provider, Residential Home Health and Hospice is dedicated to improving the lives of our patients at any stage from the rehabilitative services of home health to the compassionate, end-of-life care of hospice. We invest in every employee and provide the training, resources, and support needed so they can provide exceptional care to the hundreds of patients and caregivers we serve every day.

Why Join Us as a Home Health Transitional Nurse Liaison

• Personal one-on-one connection with patients
• Customized training and mentoring
• Employee recognition program
• Education reimbursement benefit
• Growth opportunities
• Ongoing education and support
• Specialized and exclusive clinical programs
• Comprehensive benefit program

Responsibilities

• Responsible for obtaining complete and accurate demographic information, medical history including diagnosis for care and primary care physician information.
• Responsible for introducing Company to the patient/caregiver, explaining scope of our services, skilled services requested and coordinating start of care visit.
• Other duties include ordering requested DME, infusion services, and wound care.
• Community Education as requested by our sales to physician offices, assisted living facilities, including but not limited to educational in-services, blood pressure clinics and health fairs.
• Patient education at bedside, arranging post discharge physician follow up appointments, sharing important discharge information with the primary care physician.
• Attending discharge planning meeting as requested, working with the facility team to provide a safe and successful discharge home.
• Determining appropriateness of skilled home care services.

Qualifications

• Must have RN Licensure in good standing.
• Minimum of one (1) year of experience in an acute care setting.
• Minimum of one (1) year of experience in a customer service capacity.
• Committed to providing highest-level customer service to our referral sources
• Able to multi-task

Equal Opportunity Employer

Residential Home Health and Residential Hospice is an Equal Opportunity Employer Residential Home Health and Residential Hospice Consistently named as a 'Top Workplace', Residential Home Health and Hospice is a dynamic, growing, and innovative healthcare company that invests time and resources to foster employee success and patient satisfaction. It’s a promise we live day in and day out.

Our Mission

We aspire to be the leading providers of home-based healthcare products and services for geriatric and chronically ill patients. We are committed to equipping our highly-trained and dedicated employees with all the resources and tools necessary to provide extraordinary care and service.

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