Home Health Scheduling Specialist: Coordinate Patient Visits

Optum; Lake Charles (LA); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Benefits package

Incentive programs

Stock purchase plan

401k contributions

Job summary

Christus Home Health, part of the Optum family, is seeking a Scheduling Specialist to manage referrals and visit schedules for home health services. The role collaborates with team leaders to match clinicians with patient needs, using an online scheduling system.

Required high school education; preferred 1+ year scheduling experience in health care and knowledge of OASIS-related regulations. Salary ranges from $16.00 to $22.85 per hour with comprehensive benefits.

Qualifications

• High school education or equivalent experience.
• 1+ years scheduling experience in a health care setting using an online scheduling system.
• Knowledge of state and federal regulations governing OASIS visits, supervisory, and reassessment visits.
• Exceptional organizational, customer service, communication, and decision-making skills.

Responsibilities

• Uses an automated scheduling system to maintain a calendar of services for both episodic and per visit customers.
• Processes workflow for requested scheduled, missed, rescheduled, reassigned, declined, and delivered visits.
• Monitors pending referrals daily and assigns licensed professional and case manager for all start of care visits.
• Communicates daily with field staff regarding any visits unaddressed in late, pending, or incomplete status for resolution as appropriate.

Skills

Scheduling experience

Healthcare

Customer service

Communication

Decision making

Regulatory knowledge

Education

High school diploma

Equivalent experience

Tools

Online scheduling system

Job description

Christus Home Health, part of the Optum family, is seeking a Scheduling Specialist to manage referrals and visit schedules for home health services. The role collaborates with team leaders to match clinicians with patient needs, using an online scheduling system.

Required high school education; preferred 1+ year scheduling experience in health care and knowledge of OASIS-related regulations. Salary ranges from $16.00 to $22.85 per hour with comprehensive benefits.