Home Health Scheduling & Care Coordinator

Optum; Rogers (AR); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Comprehensive benefits package

Equity stock purchase

401k contribution

Job summary

Access Home Health, part of the Optum family, seeks a Scheduling Specialist in Rogers, AR to manage patient referrals and visit schedules using an online scheduling system. The role collaborates with the Team Leader to match clinicians to patient needs and ensures timely start-of-care visits.

Qualifications include a high school diploma and 1+ year of healthcare scheduling experience. Compensation includes a comprehensive benefits package and a 401(k) plan, with pay ranging from $16.00 to $22.85

Qualifications

• High school education or equivalent experience.
• 1+ years of scheduling experience in a health care setting using an online scheduling system.
• Strong organizational, customer service, communication, and decision-making abilities.

Responsibilities

• Utilizes an automated scheduling system to maintain a calendar of services for both episodic and per visit customers.
• Processes workflow for requested scheduled, missed, rescheduled, reassigned, declined, and delivered visits.
• Monitors pending referrals daily and assigns licensed professional and case manager for all start of care visits.
• Communicates daily with field staff regarding any visits unaddressed in late, pending, or incomplete status for resolution as appropriate.

Skills

Organizational skills

Customer service

Communication

Decision making

Education

High school diploma or equivalent

Tools

Online scheduling system

Job description

Access Home Health, part of the Optum family, seeks a Scheduling Specialist in Rogers, AR to manage patient referrals and visit schedules using an online scheduling system. The role collaborates with the Team Leader to match clinicians to patient needs and ensures timely start-of-care visits.

Qualifications include a high school diploma and 1+ year of healthcare scheduling experience. Compensation includes a comprehensive benefits package and a 401(k) plan, with pay ranging from $16.00 to $22.85