Home Health Scheduling Lead: Care Coordination

Bridge Home Health and Hospice; Alaska; On-site; USD 42,000 - 60,000; Full time

Job summary

Bridge Home Health and Hospice in Fresno is seeking a Scheduling Coordinator to direct care coordination under the Executive Director's supervision. The role involves entering schedules, coordinating client visits, and ensuring care plans align with staff availability.

Responsibilities include liaising with nursing and coordination teams, managing scheduling data, and communicating changes to patients and staff. Strong clerical skills and two years’ experience preferred.

Qualifications

• At least two years' experience as a Coordinator.
• Ability to utilize a PC, calculator, multi-line telephone and other related office equipment.
• Demonstrates good communication, negotiation, and public relations skills.
• Demonstrates organization, assertiveness, flexibility, cooperation in performing job responsibilities.

Responsibilities

• Understands and adheres to agency policy and procedures.
• Confers with Executive Director on problems and complaints.
• Liaises between coordinating team and nursing office.
• Performs all coordinating duties when necessary.
• Enters scheduling data, creates schedules.
• Schedules client appointments/visits according to care plans and staff availability.
• Reviews and directs case management notes, documenting change of aide, change in service, telephone complaints, etc.
• Contacts care providers, clients, and staff with day-to-day changes.
• Maintains staff and client statics reports.
• Supervises the scheduling of appropriately skilled person to fill the case, the inputting of the scheduling information on the computer and continue to supervise the coordination of the scheduling.
• Supervises the scheduling of replacement workers as needed and the input of scheduling information
• Communicates with patients/families on home health aide related issues.
• Coordinates patient care among disciplines.
• Performs general office duties including but not limited to word processing, photocopies files, shreds, sort/distributes mail, provides reception and telephone service.
• Takes telephone referral information.
• Handles matters related to staff and the patients they serve.
• Provides staffing for sick leave, vacation, long term leave.
• Communicates on a routine basis with contract agencies to maintain smooth relations and to obtain needed information.
• Advises the Executive Director of all new cases to be filled and supervises the review of cases on a weekly basis.
• Oversees the documentation and reporting of changes in patient status, in-service requirements, in and employee staff assignment and, any unsatisfactory performance.
• Discerns client services required as outlined in agreements, urgent requests, and care plans.
• Supervises staff regarding punctuality, assignments and reliability.
• Performance of other duties as required.
• Must adhere to the company attendance and reliability guidelines, which are an essential function of the job to ensure quality, and consistent patient care.

Skills

Communication

Negotiation

Public relations

Organization

Assertiveness

Flexibility

Cooperation

Tools

PC

Calculator

Multi-line telephone

Office equipment

Job description

Bridge Home Health and Hospice in Fresno is seeking a Scheduling Coordinator to direct care coordination under the Executive Director's supervision. The role involves entering schedules, coordinating client visits, and ensuring care plans align with staff availability.

Responsibilities include liaising with nursing and coordination teams, managing scheduling data, and communicating changes to patients and staff. Strong clerical skills and two years’ experience preferred.