Scheduling Coordinator - Home Health - Fresno

Bridge Home Health & Hospice; Fresno (CA); On-site; USD 45,000 - 60,000; Full time

Job summary

Bridge Home Health & Hospice in Fresno, CA seeks a proactive coordinator to oversee care coordination under the Executive Director. The role includes scheduling visits, liaising with teams, and maintaining client and staff records to ensure timely patient care.

The ideal candidate will have two years’ coordinator experience, strong communication skills, and proficiency with standard office systems. This on-site position focuses on reliable staffing and quality care delivery.

Qualifications

• Minimum two years’ experience as a Coordinator.
• Proficient with a PC and standard office equipment.
• Strong communication and organizational skills.

Responsibilities

• Oversees and directs coordination of patient care under supervision of the Executive Director.
• Liaises between coordinating team and nursing office to ensure smooth operations.
• Schedules client appointments according to care plans and staff availability.
• Maintains staff and client reports and supervises scheduling inputs.

Skills

Coordination experience

Communication skills

Office equipment proficiency

Job description

Directs the coordination care under the supervision of the Executive Director

Essential Job Functions/Responsibilities:

• Understands and adheres to agency policy and procedures.
• Confers with Executive Director on problems and complaints.
• Liaises between coordinating team and nursing office.
• Performs all coordinating duties when necessary.
• Schedules client appointments/visits according to care plans and staff availability.
• Reviews and directs case management notes, documenting change of aide, change in service, telephone complaints, etc.
• Contacts care providers, clients, and staff with day-to-day changes.
• Maintains staff and client statics reports.
• Supervises the scheduling of appropriately skilled person to fill the case, the inputting of the scheduling information on the computer and continue to supervise the coordination of the scheduling.
• Supervises the scheduling of replacement workers as needed and the input of scheduling information
• Communicates with patients/families on home health aide related issues.
• Coordinates patient care among disciplines.
• Performs general office duties including but not limited to word processing, photocopies files, shreds, sort/distributes mail, provides reception and telephone service.
• Takes telephone referral information.
• Handles matters related to staff and the patients they serve.
• Provides staffing for sick leave, vacation, long term leave.
• Communicates on a routine basis with contract agencies to maintain smooth relations and to obtain needed information.
• Advises the Executive Director of all new cases to be filled and supervises the review of cases on a weekly basis.
• Oversees the documentation and reporting of changes in patient status, in-service requirements, in and employee staff assignment and, any unsatisfactory performance.
• Discerns client services required as outlined in agreements, urgent requests, and care plans.
• Supervises staff regarding punctuality, assignments and reliability.
• Performance of other duties as required.
• Must adhere to the company attendance and reliability guidelines, which are an essential function of the job to ensure quality, and consistent patient care.

The above statements are intended to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description

Job Qualifications:

• At least two years’ experience as a Coordinator, preferred.
• Ability to utilize a PC, calculator, multi-line telephone and other related office equipment.
• Demonstrates good communication, negotiation, and public relations skills.
• Demonstrates organization, assertiveness, flexibility, cooperation in performing job responsibilities.

Physical Requirements:

• The ability to sit frequently for 3-6 hours.
• The ability to frequently stand for 3-6 hours.
• The ability to occasionally drive/ operate foot control for 1-3 hours.
• The ability to walk intermittently on level and or unlevel surface for less than 1 hour.
• The ability to intermittently bend or climb for less than 1 hour.
• The ability to occasionally twist, kneel, crouch and crawl for 1-3 hours.
• The ability to lift 10 pounds occasionally for 1-3 hours.
• The ability to lift 11-50 pounds intermittently for less than 1 hour.
• The ability to carry up to 10 pounds occasionally for 1-3 hours.
• The ability to carry 11-50 pounds intermittently for less than 1 hour.
• The ability to push up to 10 pounds occasionally for 1-3 hours.
• The ability to push 11-50 pounds intermittently for less than 1 hour.
• The ability to pull up to 10 pounds occasionally for 1-3 hours.