Home Health Scheduling Coordinator

Hospice in the Pines; Everett (WA); On-site; USD 33,000 - 41,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

Professional growth opportunities

Job summary

Alpha Home Health & Hospice in Everett, WA is seeking an experienced full-time Home Health Scheduling Coordinator to manage staffing and patient coordination from our Everett office. The role focuses on ensuring efficient scheduling and strong customer service in a fast-paced environment.

We offer competitive hourly pay of $24-$30 DOE, comprehensive benefits including medical, dental, and vision insurance, and opportunities for professional growth.

Qualifications

• At least 1-2 years of scheduling experience
• Experience with Home Care Home Base strongly preferred
• Demonstrate cooperation and provide excellent customer service
• Ability to multi-task and stay on task in a fast-paced office
• Excellent team-oriented, verbal, and written communication skills

Responsibilities

• Monday through Friday, 8:30 am to 5 pm, onsite in our Everett office
• Ensures optimum staffing and scheduling solutions by maintaining staff demographics, skill sets, availability, and productivity levels
• Interface with contract, clinical, and office staff with a focus on collaboration and positive working relationships
• Serves as the primary responder to all inbound calls and inquiries
• Provides excellent customer service to patients, referral sources, and community contacts
• Maintain proper daily workflow and ensure compliance with all regulatory requirements
• Assist intake and serve as administrative support for all office, clinical, and marketing staff
• Communicates effectively and professionally regarding coordination of care expectations
• Educates and enforces deadlines, schedule updates, and workflow requirements
• Supports office workflow through cross-training in medical records, intake, and other administrative tasks

Skills

Scheduling

Customer Service

Communication

Multi-tasking

Tools

Home Care Home Base

Job description

Alpha Home Health & Hospice is seeking an experienced full-time Home Health Scheduling Coordinator for our Everett, WA office! We are looking for someone just as passionate as we are about providing life-changing service.

Benefits:

• $24-$30 an hour, DOE
• Comprehensive Medical, Dental, and Vision insurance
• Free health concierge services
• FSA and HSA accounts
• Paid Life and AD&D insurance
• Paid Sick, Holidays, and PTO
• STD, LTD, and other voluntary insurance plans
• Company-wide celebrations of your great work & accomplishments
• Support for your professional growth and development
• Room for advancement
• AMAZING teammates & leaders who are supportive, inclusive, and fun!

What do we require of you?

• _ At least 1-2 years of scheduling experience _, preferably in a home health and/or hospice agency
• Experience with Home Care Home Base strongly preferred.
• Demonstrate cooperation and provide excellent customer service
• Ability to multi-task and stay on task in a fast-paced office
• Excellent team-oriented, verbal, and written communication skills

Key Responsibilities:

• Monday through Friday, 8:30 am to 5 pm, onsite in our Everett office
• Ensures optimum staffing and scheduling solutions by maintaining staff demographics, skill sets, availability, and productivity levels
• Interface with contract, clinical, and office staff with a focus on collaboration and positive working relationships
• Serves as the primary responder to all inbound calls and inquiries
• Provides excellent customer service to patients, referral sources, and community contacts
• Maintain proper daily workflow and ensure compliance with all regulatory requirements
• Assist intake and serve as administrative support for all office, clinical, and marketing staff
• Communicates effectively and professionally regarding coordination of care expectations
• Educates and enforces deadlines, schedule updates, and workflow requirements
• Supports office workflow through cross-training in medical records, intake, and other administrative tasks

About the company:

We pride ourselves on our quality of care and ethical business practices as well as our foundational Core Values of CAPLICO :

• C ustomer Second (Employee First!)
• A ccountability
• P assion for Learning
• L ove One Another
• I ntelligent Risk Taking
• C elebration
• O wnership

To learn more about Alpha Home Health & Hospice,

Visit our website: https://alphahomehealthhospice.com/

The employer for this position is stated in the job posting. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets. More information about The Pennant Group, Inc. is available at http://www.pennantgroup.com.