Home Health Scheduling Specialist - Coordinate Care & Referrals

Optum; Florida; On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Comprehensive benefits

Equity stock purchase

401k contribution

Job summary

Mederi Caretenders, part of the LHC Group and aligned with the Optum family, seeks a Scheduling Specialist to manage patient referrals and visit schedules using an online scheduling system.

In this role you will assign assessments and visits, coordinate with clinicians to match patient needs, and collaborate with leaders to optimize team performance. The position offers competitive hourly pay and a comprehensive benefits package.

Qualifications

• High school education or equivalent (required).
• 1+ years scheduling experience in healthcare using an online system.
• Strong organizational and communication skills.
• Working knowledge of state and federal regulations for OASIS visits and related activities.

Responsibilities

• Uses automated scheduling to maintain calendar of services for episodic and per-visit customers.
• Processes workflow for requested scheduled, missed, rescheduled, reassigned, declined, and delivered visits.
• Monitors pending referrals daily and assigns licensed professional and case manager for all start of care visits.
• Communicates daily with field staff regarding any visits unaddressed in late, pending, or incomplete status for resolution as appropriate.

Skills

Scheduling expertise

Organizational skills

Customer service

Communication

Decision-making

Education

High school diploma or equivalent

Tools

Online scheduling system

Job description

Mederi Caretenders, part of the LHC Group and aligned with the Optum family, seeks a Scheduling Specialist to manage patient referrals and visit schedules using an online scheduling system.

In this role you will assign assessments and visits, coordinate with clinicians to match patient needs, and collaborate with leaders to optimize team performance. The position offers competitive hourly pay and a comprehensive benefits package.