Home Health Scheduler & Team Coordinator

Hartford HealthCare; Torrington (CT); On-site; USD 42,000 - 54,000; Full time

Job summary

Hartford HealthCare at Home in Torrington, CT, seeks a Team Coordinator to schedule patient visits and support the care team. You will coordinate nursing, therapy and social work visits, triage calls, and ensure timely initiation of care with strong problem-solving and communication skills.

The role collaborates with supervisors and staff to maintain regulatory compliance, accurate data, and efficient billing-admissions processes.

Qualifications

• Education: High School diploma or equivalent.
• Experience: Three years of related office experience in health related field preferred.
• Skills: Office procedures, computer proficiency.

Responsibilities

• Performs duties and responsibilities with compliance to regulatory agencies as evidenced by ability to apply Agency policies resulting in deficiency free surveys.
• Schedules nursing, therapy & social work visits.
• Facilitates the timely initiation of care through problem solving accurate scheduled and tasking of requested services along with a critical thinking approach to work.
• Triages incoming calls using critical thinking/prioritization and Superior customer service skills.
• Coordinates and consults with Supervisors and team members regarding patient information, data management and regulatory compliance statuses.
• Utilizes and manages electronic and paper data and coordinates specific administrative/organizational functions to ensure accurate, efficient, and timely flow of information and financial data for interdisciplinary care teams.
• Provides administrative and clerical support to care management team electronically and manually.
• Demonstrates proficiency in computer navigation and medical/financial databases communications.
• Electronically assigns and de-assigns Clinical Staff to patients by accurately utilizing system permissions.
• Coordinates initial admission services and acts as liaison for clinical team.
• Demonstrates effective communication, organizational and time management skills.
• Complies with agency established processes to maintain standards and ensure standardization.
• Organizes daily work and information to maintain efficiency and confidentiality.
• Responsible for ensuring required information is provided and flowed timely to complete the functions of billing, payroll, admissions and care delivery.

Skills

Office procedures

Computer proficiency

Education

High School diploma or equivalent

Associate's Degree with medical secretarial background preferred

Job description

Hartford HealthCare at Home in Torrington, CT, seeks a Team Coordinator to schedule patient visits and support the care team. You will coordinate nursing, therapy and social work visits, triage calls, and ensure timely initiation of care with strong problem-solving and communication skills.

The role collaborates with supervisors and staff to maintain regulatory compliance, accurate data, and efficient billing-admissions processes.