Home Health Referral Relations Manager

Arma Home Health Care Inc; Los Angeles (CA); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Competitive salary

Job summary

Arma Home Health Care Inc. is seeking a Home Health Liaison to build and maintain relationships with physicians, hospitals, and other referral sources. You will educate partners on services, criteria, and referral procedures, and ensure timely communication for continuity of care.

The role requires travel within the service area, adherence to HIPAA and state/federal regulations, and a commitment to patient-centered care. Competitive compensation and a professional team environment are offered.

Qualifications

• High school diploma or equivalent required; healthcare-related education or experience preferred.
• Experience in home health, hospice, healthcare marketing, referral development, discharge planning, or related healthcare setting required.
• Knowledge of home health services, referral processes, and community healthcare resources required.
• Excellent communication, interpersonal, organizational, and documentation skills.
• Ability to travel within the Agency's service area as required.
• Must meet all applicable Agency employment and background-screening requirements.

Responsibilities

• Develop and maintain professional relationships with current and prospective referral sources.
• Educate referral sources regarding Arma Home Health Care services, service areas, admission criteria, and referral procedures.
• Identify and communicate appropriate referral opportunities to the intake and clinical teams.
• Follow up on referrals and assist with obtaining required referral information and documentation.
• Maintain accurate documentation of referral activities, contacts, and follow-up.
• Coordinate communication between referral sources, patients/families, intake personnel, and clinical staff.
• Represent Arma Home Health Care professionally in the community and at healthcare meetings and events.
• Promote patient-centered care and support continuity of services.
• Protect patient and referral-source confidentiality in accordance with HIPAA and applicable California privacy requirements.
• Follow applicable federal and California laws and regulations governing home health services, healthcare marketing, referrals, and patient rights.
• Conduct all activities ethically and in accordance with applicable federal and California restrictions concerning improper referral incentives, remuneration, and healthcare business practices.
• Report complaints, concerns, compliance issues, or potential patient-safety issues to the appropriate supervisor.
• Perform other duties as assigned by the Administrator or Director of Patient Care Services.

Skills

Relationship building

Communication

Organization

Documentation

Travel within service area

Independent work

Education

High school diploma

Healthcare experience preferred

Job description

Arma Home Health Care Inc. is seeking a Home Health Liaison to build and maintain relationships with physicians, hospitals, and other referral sources. You will educate partners on services, criteria, and referral procedures, and ensure timely communication for continuity of care.

The role requires travel within the service area, adherence to HIPAA and state/federal regulations, and a commitment to patient-centered care. Competitive compensation and a professional team environment are offered.