Home Health Receptionist

Priority Family Care Center; Riverside (CA); On-site; USD 25,000 - 30,000; Full time

Job summary

True Vine Concepts LLC is seeking an experienced receptionist for our home health team. The ideal candidate will understand the administrative and operational needs of a home health setting and support daily office operations with a detail-oriented, compassionate approach.

The role requires prior home health agency experience, strong communication skills, and proficiency in Microsoft Office. Bilingual English/Spanish abilities are a plus, and confidentiality and HIPAA compliance are essential in

Qualifications

• Previous receptionist experience in a HOME HEALTH agency is required.
• Knowledge of home health operation and terminology.
• Familiarity with Medicare and Medi-Cal is preferred.
• Experience with patient referrals, admission, and medical records.
• Knowledge of HIPAA regulations.
• Strong communication and customer service skills.
• Proficient in Microsoft Office and computer systems.
• Ability to multitask in a fast-paced healthcare environment.
• Bilingual English/Spanish is a plus.

Responsibilities

• Answer and direct incoming phone calls.
• Greet patients, families, caregivers, and healthcare professionals.
• Schedule appointments and coordinate patient visits.
• Maintain and organize patient medical records and files.
• Assist with referrals, physicians and orders, and incoming documentation.
• Communicate with nurses, therapists, physicians, and referral sources.
• Assist with patient intake and admission paperwork.
• Verify patient information and insurance details.
• Maintain confidentiality and comply with HIPAA regulations.
• Provide general administrative and clerical support.

Skills

Home health exp

Medicare/Medi-Cal

Referrals/admissions

HIPAA rules

Customer service

MS Office

Bilingual EN/ES

Multitasking

Job description

Experience in Home Health Required

We are seeking a professional, organized, and dependable Receptionist to join our home health team. The ideal candidate must have previous experience working in a home health agency and understanding the administrative and operational needs of a home health setting.

Job Responsibilities:

• Answer and direct incoming phone calls.
• Greet patients, families, caregivers, and healthcare professionals.
• Schedule appointments and coordinate patient visits.
• Maintain and organize patient medical records and files.
• Assist with referrals, physicians and orders, and incoming documentation.
• Communicate with nurses, therapists, physicians, and referral sources.
• Assist with patient intake and admission paperwork.
• Verify patient information and insurance details.
• Maintain confidentiality and comply with HIPPA regulations.
• Provide general administrative and clerical support.

Qualifications:

• Previous receptionist experience in a HOME HEALTH agency required.
• Knowledge of home health operation and terminology.
• Familiarity with Medicare and Medi-Cal is preferred.
• Experience with patient referrals, admission, and medical records.
• Knowledge of HIPPA regulations.
• Strong communication and customer service skills.
• Proficient in Microsoft Office and computer systems.
• Ability to multitask and work in a fast-paced healthcare environment.
• Bilingual English/Spanish.

Ideal Candidate

We are looking for someone who understands the home health environment, is detail-oriented, professional, compassionate, and able to support daily office operations.

Experience Required: Home Health Agency Experience.