Home Health Office Manager - Operations & Compliance

PRIORITY HOME CARE CENTER LLC; Shaker Heights (OH); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Employee discounts

Job summary

Priority Home Care Center LLC in Shaker Heights, OH is seeking a dedicated Home Health Office Manager to oversee daily operations and ensure compliant, efficient service. You will support caregivers and clinical staff to maintain high-quality patient care.

The role requires 2+ years in healthcare office management, knowledge of Medicare/Medicaid guidelines, HIPAA, and experience with EHR and billing. Join a mission-driven team focused on compassionate in-home care.

Qualifications

• 2+ years of office management or administrative experience in a home health, hospice, or healthcare setting
• Knowledge of home health regulations, Medicare/Medicaid guidelines, and HIPAA compliance
• Experience with home health billing, coding, or revenue cycle processes preferred
• Proficiency in electronic health record (EHR) systems and Microsoft Office Suite
• Strong organizational, multitasking, and problem-solving skills

Responsibilities

• Oversee daily administrative operations of the home health office, ensuring efficient workflow and compliance
• Manage scheduling, staffing coordination, and caregiver assignments for home health aides and clinical staff
• Maintain accurate patient records, intake documentation, and electronic health records (EHR)
• Ensure compliance with state, federal, and Medicare/Medicaid regulations for home health agencies
• Handle billing, insurance verification, and coordination with payors to support revenue cycle management
• Serve as a point of contact for patients, families, referral sources, and staff inquiries
• Supervise and support office staff, providing training and performance oversight
• Assist with HR functions including onboarding, credentialing, and personnel file management

Skills

Communication

Organizational skills

Team leadership

Problem solving

Education

Associate's or Bachelor's degree in Healthcare Administration or related field

Tools

EHR systems

Microsoft Office

Job description

Priority Home Care Center LLC in Shaker Heights, OH is seeking a dedicated Home Health Office Manager to oversee daily operations and ensure compliant, efficient service. You will support caregivers and clinical staff to maintain high-quality patient care.

The role requires 2+ years in healthcare office management, knowledge of Medicare/Medicaid guidelines, HIPAA, and experience with EHR and billing. Join a mission-driven team focused on compassionate in-home care.