Home Health Intake & Insurance Support Specialist

Rotech Healthcare; Lime Kiln (MD); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Generous PTO

Bonuses

Medical, dental, vision

401(k) program

Employee recognition

Job summary

Rotech Healthcare Inc. is seeking a detail‑oriented Customer Service Representative for Home Healthcare Intake & Insurance Verification.

You will be the first point of contact for patients and referral sources, handling intake, verifying insurance, and coordinating respiratory services and durable medical equipment. The role offers hours with compensation ranging from $18 to $20 per hour and eligibility for a bonus.

Qualifications

• High school diploma or GED preferred.
• Experience in home healthcare, medical billing, or patient intake preferred.
• Familiarity with insurance verification and reimbursement practices.

Responsibilities

• Work cooperatively with others to ensure smooth intake and service coordination.
• Assist with office operations including deposits and batch reporting.
• Collaborate with outside agencies to resolve patient issues and coordinate care.

Skills

Customer service

Insurance verification

Medical billing

Communication

Time management

Organizational skills

Education

High school diploma or GED

Tools

MS Office

Outlook

Excel

Word

Job description

Rotech Healthcare Inc. is seeking a detail‑oriented Customer Service Representative for Home Healthcare Intake & Insurance Verification.

You will be the first point of contact for patients and referral sources, handling intake, verifying insurance, and coordinating respiratory services and durable medical equipment. The role offers hours with compensation ranging from $18 to $20 per hour and eligibility for a bonus.