Home Healthcare Intake & Insurance Specialist

Rotech Healthcare; Glen Burnie (MD); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Paid time off

Medical, dental, vision coverage

Bonus opportunities

Employee discounts

EAP

Job summary

Rotech Healthcare Inc. is seeking a detail-oriented Customer Service Representative for Home Healthcare Intake & Insurance Verification.

You will be the first contact for patients and referral sources, ensuring accurate intake, insurance qualification, and coordination of durable medical equipment and respiratory services. The role offers an hourly rate of $20 to $23, with eligibility for a bonus based on performance.

Qualifications

• High school diploma or GED preferred.
• Experience in home healthcare, medical billing, or patient intake is a plus.
• Familiarity with insurance verification and reimbursement practices.

Responsibilities

• Handle patient intake and verify insurance coverage (Medicare, Medicaid, private payers).
• Coordinate documentation and service setup for respiratory products and equipment.
• Communicate with patients, caregivers, referral sources, and internal teams to ensure timely service.

Skills

Customer service

Insurance verification

Multitasking

Verbal communication

Attention to detail

Education

High school diploma or GED

Tools

Microsoft Outlook

Excel

Word

Job description

Rotech Healthcare Inc. is seeking a detail-oriented Customer Service Representative for Home Healthcare Intake & Insurance Verification.

You will be the first contact for patients and referral sources, ensuring accurate intake, insurance qualification, and coordination of durable medical equipment and respiratory services. The role offers an hourly rate of $20 to $23, with eligibility for a bonus based on performance.