Home Health Intake Coordinator (In Office - Not Remote)

UnitedHealth Group; Renton (WA); Remote; USD 34,000 - 45,000; Full time

Benefits offered by this job

Comprehensive benefits package

Equity stock purchase

401(k) contribution

Incentive programs

Job summary

UnitedHealth Group in Renton, WA, is seeking an Intake Coordinator for an on-site, Monday–Friday role, 8:00 AM–4:30 PM. You will receive and analyze referrals, communicate patient information to the appropriate teams, and help families navigate home health services.

Pay ranges from $25.00 to $33.00 per hour for full-time hours, plus a comprehensive benefits package, incentive programs, equity stock purchase and 401(k) contributions.

Qualifications

• 1+ years of experience in office procedures.
• 1+ years of insurance/medical experience.

Responsibilities

• Receive and analyze incoming referral and order calls.
• Communicate patient/referral information to appropriate teams.
• Educate prospective patients, families, physicians, and hospitals regarding home health services available.
• Serve as a liaison between clinical and marketing staff.

Skills

Office procedures

Insurance experience

Job description

Explore opportunities with Renton Assured Home Health, a part of LHC Group, a leading post-acute care partner for hospitals, physicians and families nationwide. As members of the Optum family of businesses, we are dedicated to helping people feel their best, including our team members who create meaningful connections with patients, their families, each other and the communities we serve. Find a home for your career here. Join us and embrace a culture of Caring. Connecting. Growing together.

This is an on-site role based in Renton, WA. Candidates must be available to work in the office Monday-Friday, 8:00 AM-4:30 PM. Please apply only if you are seeking an in-office position, as remote work is not available.

As the Intake Coordinator, you will receive and analyze incoming referral and order calls while effectively communicating patient/referral information to appropriate teams.

Primary Responsibilities:

• Obtain demographic and clinical information from clients, physician's offices, and other referral sources to compile referrals
• Verify new referring physician licenses on referrals taken in department
• Research coverage or pay source for each referral and verifies commercial policies and HIQA
• Educate prospective patients, families, physicians, and hospitals regarding home health services available
• Serve as a liaison between clinical and marketing staff

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 1+ years of experience in office procedures
• 1+ years of insurance/medical experience

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $25.00 - $33.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable.
#LHCJobs

At UnitedHealth Group, our mission is to help people live healthier lives and help make the health system work better for everyone. Together, we are shaping the future of healthcare by harnessing technology and innovation to make care simpler to navigate, more affordable and more connected for the people we serve. We are committed to creating an inclusive workplace where everyone feels welcomed, valued, heard and respected, empowering people to bring their authentic selves to work and strengthening our collective impact through diverse talents, backgrounds, experiences and perspectives.

UnitedHealth Group and its affiliated brands are an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group and its affiliated brands are a drug-free workplace. Candidates are required to pass a drug test before beginning employment.