Home Health Intake Coordinator (In Office - Not Remote)

Optum; Renton (WA); Remote; USD 34,000 - 45,000; Full time

Benefits offered by this job

comprehensive benefits package

incentive and recognition programs

equity stock purchase

401k contribution

Job summary

UnitedHealth Group in Renton, WA, is seeking an in-office Home Health Intake Coordinator (non-remote) to support patient referrals and coordinate data between clinical and marketing teams. The role requires working in the office Monday–Friday, 8:00 AM–4:30 PM, in Renton, WA.

The primary duties include collecting demographic and clinical information, verifying licenses, researching coverage, educating patients and families, and acting as a liaison among departments to ensure seamless patient

Qualifications

• 1+ years of experience in office procedures.
• 1+ years of insurance/medical experience.

Responsibilities

• Receive and analyze incoming referral and order calls; communicate patient/referral information to appropriate teams.
• Obtain demographic and clinical information from clients and referral sources to compile referrals.
• Verify new referring physician licenses on referrals in the department.
• Research coverage or pay source for each referral and verify policies.
• Educate prospective patients, families, physicians, and hospitals about home health services available.
• Serve as a liaison between clinical and marketing staff.

Skills

Office procedures

Insurance/medical experience

Job description

Improve the lives of others while Caring. Connecting. Growing together.

Job Description - Home Health Intake Coordinator (In Office - Not Remote) (2394072)

Home Health Intake Coordinator (In Office - Not Remote) - 2394072

Explore opportunities with Renton Assured Home Health, a part of LHC Group, a leading post-acute care partner for hospitals, physicians and families nationwide. As members of the Optum family of businesses, we are dedicated to helping people feel their best, including our team members who create meaningful connections with patients, their families, each other and the communities we serve. Find a home for your career here. Join us and embrace a culture of Caring. Connecting. Growing together.

This is an on-site role based in Renton, WA. Candidates must be available to work in the office Monday-Friday, 8:00 AM-4:30 PM.

As the Intake Coordinator, you will receive and analyze incoming referral and order calls while effectively communicating patient/referral information to appropriate teams.

Primary Responsibilities:

• Obtain demographic and clinical information from clients, physician’s offices, and other referral sources to compile referrals
• Verify new referring physician licenses on referrals taken in department
• Research coverage or pay source for each referral and verifies commercial policies and HIQA
• Educate prospective patients, families, physicians, and hospitals regarding home health services available
• Serve as a liaison between clinical and marketing staff

Required Qualifications:

• 1+ years of experience in office procedures
• 1+ years of insurance/medical experience

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc.

In addition to your salary, we offer the following benefits:

• a comprehensive benefits package
• incentive and recognition programs
• equity stock purchase
• 401k contribution (all benefits are subject to eligibility requirements)

No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives.

The hourly pay for this role will range from $25.00 - $33.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable. #LHCJobs

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

At UnitedHealth Group, our mission is to help people live healthier lives and help make the health system work better for everyone. Together, we are shaping the future of healthcare by harnessing technology and innovation to make care simpler to navigate, more affordable and more connected for the people we serve. We are committed to creating an inclusive workplace where everyone feels welcomed, valued, heard and respected, empowering people to bring their authentic selves to work and strengthening our collective impact through diverse talents, backgrounds, experiences and perspectives.

UnitedHealth Group and its affiliated brands are an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, and regulations.

UnitedHealth Group and its affiliated brands are a drug-free workplace. Candidatesare required topass a drug test before beginning employment.

UnitedHealth Group is a registered service mark of UnitedHealth Group, Inc. The UnitedHealth Group name with the dimensional logo, as well as the dimensional logo alone, are both service marks for the UnitedHealth Group, Inc.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.