Home Health & Hospice AR Representative

MedSrv; United States; Remote; USD 28,000 - 30,000; Full time

Job summary

MedSrv, LLC is seeking a Billing Account Coordinator to support hospice and home health billing operations. This remote role covers paper and electronic claims, adjustments, notes, and collections in line with department processes.

Clear communication is essential for addressing payment issues. Responsibilities include submitting claims promptly, following up on payments, working denials/appeals, and maintaining accurate records.

Qualifications

• High school diploma or equivalent
• 3 years of related experience/training in Home Health & Hospice Medical billing
• Knowledge of office software and medical billing software
• Professional, polite, and customer-service oriented
• Ability to work well with others in a close office setting
• Team-oriented, cooperative, and adaptable

Responsibilities

• Provides exceptional customer service to patients and insurance payers.
• Works well both independently and in a group setting.
• Able to navigate and work in various insurance portals and Epic to complete daily work items.
• Other duties as assigned.
• Submits claims to insurance companies accurately and promptly.
• Follows up on outstanding payments to ensure timely reimbursement.
• Works on denials and appeals to resolve payment issues.
• Documents resolution attempts thoroughly for record-keeping.
• Maintains account balances and reduces days in Accounts Receivable (A/R).
• Communicates effectively with insurance companies, patients, and internal departments.
• Ensures compliance with billing regulations and standards.
• Analyzes and resolves discrepancies in billing and payments.

Job description

Job Title
Billing Account Coordinator

Location
Remote (TN, GA, AL, FL, NC, SC, KY)

Job Type
Full-Time

Department
CBO AR

Pay
$20/hr-$22/hr

About MedSrv, LLC
As the healthcare industry continues to grow, so does the need for consistent, effective Revenue Cycle Management. At MedSrv, we believe it takes more than just technology and technical expertise to make a difference. It takes innovation, a willingness to adapt, and a **passion to be the best.**We are the difference in Revenue Cycle Management -- guided by faith and committed to serving with integrity and compassion.

Position Overview
This position is responsible for the timely billing of paper and electronic hospice or home health claims on the appropriate claim format, the collection of all appropriate cash, processing of adjustments, appropriate notes and processing accounts for collections following departmental processes. Clear communication verbally and in writing is required to address payment issues. Involves working insurance denials and the research of underpayments and overpayments.

What You'll Do

• Provides exceptional customer service to patients and insurance payers.
• Works well both independently and in a group setting.
• Able to navigate and work in various insurance portals and Epic, inorder to complete daily work items.
• Other duties as assigned.
• Submits claims to insurance companies accurately and promptly.
• Follows up on outstanding payments to ensure timely reimbursement.
• Works on denials and appeals to resolve payment issues.
• Documents resolution attempts thoroughly for record-keeping.
• Maintains account balances and reduces days in Accounts Receivable (A/R).
• Communicates effectively with insurance companies, patients, and internal departments.
• Ensures compliance with billing regulations and standards.
• Analyzes and resolves discrepancies in billing and payments.

What We're Looking For

• High school diploma or equivalent
• 3 year of related experience/training (or equivalent education and experience)
• Knowledge of office software and medical billing software
• Professional, polite, and customer-service oriented
• Ability to work well with others in a close office setting
• Strong focus and ability to concentrate for extended periods
• Team-oriented, cooperative, and adaptable
• 3 years of experience within Home Health & Hospice Medical billing

Physical Requirements

• Able to work at a computer for extended periods.
• Occasionally lift up to 15 lbs.

Why Join Us?

• Work with a team that values faith, integrity, and compassion.
• Supportive, inclusive, and casual work environment.
• Training and development to help you grow.
• No weekends -- enjoy work-life balance.
• Competitive benefits, paid time off, and 401k with match.

Ready to make a difference in healthcare?