Home Health Hospice AR Representative

MedSrv; Chattanooga (TN); Remote; USD 28,000 - 30,000; Full time

Benefits offered by this job

No weekends

Competitive benefits

Paid time off

401k with match

Job summary

MedSrv is seeking a Billing Account Coordinator to handle timely billing of hospice or home health claims in paper and electronic formats. The role requires proficiency with Epic and various insurance portals, and responsibilities include collections, adjustments, and denials management.

Clear communication with payers and patients is essential. The position is full-time and remote across TN, GA, AL, FL, NC, SC, KY with a focus on accuracy and regulatory compliance in the Revenue Cycle

Qualifications

• High school diploma or equivalent.
• 3+ years of related experience in Home Health & Hospice medical billing.
• Knowledge of office software and medical billing software.

Responsibilities

• Submits claims to insurance companies accurately and promptly.
• Follows up on outstanding payments to ensure timely reimbursement.
• Works on denials and appeals to resolve payment issues.
• Documents resolution attempts thoroughly for record-keeping.
• Maintains account balances and reduces days in Accounts Receivable (A/R).
• Communicates effectively with insurance companies, patients, and internal departments.
• Ensures compliance with billing regulations and standards.

Skills

Customer service

Office software

Attention to detail

Education

High school diploma or equivalent

Tools

Epic

Medical billing software

Job description

Job Description

Job Description

Job Title

Billing Account Coordinator

Location

Remote (TN, GA, AL, FL, NC, SC, KY)

Job Type

Full-Time

Department

CBO AR

Pay

$20/hr-$22/hr

About MedSrv, LLC

As the healthcare industry continues to grow, so does the need for consistent, effective Revenue Cycle Management. At MedSrv, we believe it takes more than just technology and technical expertise to make a difference. It takes innovation, a willingness to adapt, and a passion to be the best. We are the difference in Revenue Cycle Management – guided by faith and committed to serving with integrity and compassion.

Position Overview

This position is responsible for the timely billing of paper and electronic hospice or home health claims on the appropriate claim format, the collection of all appropriate cash, processing of adjustments, appropriate notes and processing accounts for collections following departmental processes. Clear communication verbally and in writing is required to address payment issues. Involves working insurance denials and the research of underpayments and overpayments.

What You’ll Do

• Provides exceptional customer service to patients and insurance payers.
• Works well both independently and in a group setting.
• Able to navigate and work in various insurance portals and Epic, inorder to complete daily work items.
• Other duties as assigned.
• Submits claims to insurance companies accurately and promptly.
• Follows up on outstanding payments to ensure timely reimbursement.
• Works on denials and appeals to resolve payment issues.
• Documents resolution attempts thoroughly for record-keeping.
• Maintains account balances and reduces days in Accounts Receivable (A/R).
• Communicates effectively with insurance companies, patients, and internal departments.
• Ensures compliance with billing regulations and standards.
• Analyzes and resolves discrepancies in billing and payments.

What We’re Looking For

• High school diploma or equivalent
• 3+ year of related experience/training (or equivalent education and experience)
• Knowledge of office software and medical billing software
• Professional, polite, and customer-service oriented
• Ability to work well with others in a close office setting
• Strong focus and ability to concentrate for extended periods
• Team-oriented, cooperative, and adaptable
• 3+ years of experience within Home Health amp; Hospice Medical billing

Physical Requirements

• Able to work at a computer for extended periods.
• Occasionally lift up to 15 lbs.

Why Join Us?

• Work with a team that values faith, integrity, and compassion.
• Supportive, inclusive, and casual work environment.
• Training and development to help you grow.
• No weekends – enjoy work-life balance.
• Competitive benefits, paid time off, and 401k with match.