Home Health Growth & Care Liaison

UnitedHealth Group (old); Dallas (TX); Presencial; USD 60.000 - 90.000; Jornada completa

Descripción de la vacante

UnitedHealth Group, in partnership with LHC Group, is seeking a Clinical Account Executive to coordinate care for home health referrals in a facility or physician office. You will drive care coordination, support the referral process, and execute sales strategies to grow market share through provider education.

Typical responsibilities include evaluating patient suitability, liaising among patients, physicians, and the agency, scheduling follow-ups, coordinating DME delivery, and providing

Formación

• Formalized clinical training from an accredited institution.
• Licensed in the state of practice.
• Home Health experience.
• Solid computer skills, including Microsoft Outlook and CRM software.
• Proven excellent presentation, negotiation, and relationship-building skills.
• Current Driver's License, vehicle insurance, and access to a dependable vehicle or public transportation.

Responsabilidades

• Coordinates the referral of patients to home health, ensuring that patient choice of the home care services is honored.
• Evaluates patient's suitability for home health upon request from the physician/facility.
• Receives referrals from the physician/facility and sends to the appropriate branch of the home health agency.
• Acts as a liaison between the patient/caregiver and the physician and the home health agency.
• Schedules and coordinates physician follow up appointments when appropriate.
• Receives patient reports from the agency field staff and communicates those reports directly to the physician/nurse.
• Communicates to the home health agency any orders or changes that the physician implements.
• Follows up to ensure that the original order is mailed or delivered to the home health agency.
• Facilitates obtaining the proper physician documentation to meet the home health face to face encounter requirement.
• Communicates with the DON or Branch Manager regarding any complaints or concerns that the physician has.
• Provides educational in-services regarding the services provided by the home health agency to physicians, nurses and other practitioners within a facility/physician office.

Conocimientos

Presentation, negotiation & relation‑h

Solid computer skills

Microsoft Outlook

Educación

Licensed in the state of practice

Herramientas

CRM software

Microsoft Outlook

Descripción del empleo

UnitedHealth Group, in partnership with LHC Group, is seeking a Clinical Account Executive to coordinate care for home health referrals in a facility or physician office. You will drive care coordination, support the referral process, and execute sales strategies to grow market share through provider education.

Typical responsibilities include evaluating patient suitability, liaising among patients, physicians, and the agency, scheduling follow-ups, coordinating DME delivery, and providing