Clinical Account Executive - Home Health Sales

LHC Group; Glendale (AZ); On-site; USD 60,000 - 80,000; Full time

Job summary

A reputable healthcare organization in Glendale, Arizona, is seeking a Clinical Account Executive to coordinate patient referrals to home health services. The ideal candidate will have prior Home Health experience, a clinical license, and strong interpersonal skills. Responsibilities include liaising between patients and healthcare providers, ensuring the patient's suitability for home health, and providing educational in-services about services. This role offers a chance to make meaningful connections while promoting patient well-being.

Qualifications

• Prior Home Health experience is required.
• Must be licensed in the state.
• Current Driver's License and vehicle insurance are necessary.

Responsibilities

• Coordinates patient referrals to home health services.
• Evaluates patient's suitability for home health.
• Acts as a liaison between patients and healthcare providers.
• Communicates physician orders to the home health agency.
• Provides educational in-services regarding home health services.

Skills

Excellent presentation skills

Negotiation skills

Relationship-building skills

Strong computer skills

Self-motivated

Education

Formalized clinical training

Tools

Microsoft Outlook

CRM software

Job description

Clinical Account Executive - Home Health Sales

We are hiring for a Clinical Home Health Account Executive. With At Home Healthcare, a part of LHC Group, we embrace a culture of caring, belonging, and trust and enjoy the meaningful connections that come from it: for the whole patient, their families, each other, and the communities we serve—it truly is all about helping people. You can find a home for your career here. In a Sales role, you can expect: learning and development opportunities in the ever-evolving state of healthcare; ways to cultivate relationships and educate patients, families, and colleagues on resources to help lead healthy, productive lives; flexibility for true work‑life balance; company‑wide support and resources to help you achieve your goals.

Responsibilities

• Coordinates the referral of patients to home health, ensuring that patient choice of the home care services is honored.
• Evaluates patient's suitability for home health upon request from the physician/facility.
• Receives referrals from the physician/facility assigned and sends to the appropriate branch of the home health agency.
• Acts as a liaison between the patient/caregiver and the physician and the home health agency.
• Schedules and coordinates physician follow‑up appointments when appropriate.
• Receives patient reports from the agency field staff and communicates those reports directly to the physician/nurse.
• Communicates to the home health agency any orders or changes that the physician implements.
• Responsible for getting the home health physician orders signed and getting a copy of the orders to the home health agency.
• Follows up to ensure that the original order is mailed or delivered to the home health agency.
• Facilitates/orders DME equipment after obtaining a signed prescription from the physician. Sets up the delivery of the equipment and any special procedures or outpatient services, when applicable.
• Facilitates obtaining the proper physician documentation to meet the home health face‑to‑face encounter requirement.
• Communicates with the DON or Branch Manager regarding any complaints or concerns that the physician has. The DON or Branch Manager will follow up to ensure that the issues are handled and corrected appropriately.
• Provides educational in‑services regarding the services provided by the home health agency to physicians, nurses and other practitioners within a facility/physician office.
• Meets personal performance goal assigned and admission budget for the location.
• Participates in all sales calls and company in‑services.
• All other duties as assigned.

Education & Experience

• Prior Home Health experience

License Requirements

• Must have formalized clinical training from an accredited institution and be licensed in the state.
• Current Driver's License, vehicle insurance, and access to a dependable vehicle or public transportation.

Skill Requirements

• Excellent presentation, negotiation and relationship‑building skills.
• Must have strong computer skills to meet Microsoft Outlook and CRM software.
• Must have the ability to work independently with minimal supervision and be self‑motivated.

Company Overview

LHC Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. At LHC Group we are proud to offer benefits that support your physical and emotional wellbeing. Review LHC Group's comprehensive benefits and perks: https://bit.ly/LHCGBenefits. At Home Healthcare a part of LHC Group family of providers – the preferred post‑acute care partner for hospitals, physicians, and families nationwide. We deliver high‑quality, cost‑effective care that supports our patients when and where they need it. From our home health, hospice, and community‑based services to inpatient care at our clinics and hospitals, our mission is to reach more patients and families with effective and efficient healthcare. More hospitals, physicians, and families choose LHC Group because we are united by a single shared purpose: It’s all about helping people.