Home Health Care Navigator

Ennoble Care; Marlton (NJ); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Paid Time Off

401(k) with company match

Job summary

Ennoble Care is seeking a full-time Patient Care Coordinator to join our Marlton, NJ office. You will work with clinicians, staff and patients to ensure high-quality care, coordinating individual care plans and caregiver support.

The role emphasizes compassionate communication, meticulous documentation, and efficient multitasking in a fast-paced setting. On-site schedule is Monday–Friday, 8:30am–5:00pm with competitive benefits and growth opportunities.

Qualifications

• Must be comfortable with speaking on the phone for large amounts of the day, providing clear, empathetic communication.
• Must be compassionate and empathetic towards patients, with exceptional customer service.
• Ability to take accurate notes and document tasks promptly.
• Multitask between patients and workstreams while staying organized and efficient in a fast-paced environment.
• On-site in Marlton, NJ, Monday–Friday, 8:30am–5:00pm.

Responsibilities

• Complete individualized patient care plans and perform care management and care coordination using the EMR.
• Frequent contact with patients to provide care coordination, support, and ensure program compliance.
• Document all client communications accurately.
• Coordinate with Primary Care Clinician or designee for emergent needs and life-threatening episodes.
• Keep Team Supervisor informed of issues related to the care plan process.
• Collaborate with cross-organizational teams to meet patient needs.
• Learn to use technology including secure email, phone, EMR, and more.
• Adhere to documentation protocols and daily work logs; escalate issues as needed.
• Deliver excellent customer service with positive feedback from customers and patients.
• Support team members to foster a productive and constructive environment.

Skills

Phone communication

Customer service

Multitasking

Time management

Documentation

Teamwork

Tools

Outlook

Microsoft Office

Job description

Ennoble Care is seeking a full-time Patient Care Coordinator to join our Marlton, NJ office. You will work with clinicians, staff and patients to ensure high-quality care, coordinating individual care plans and caregiver support.

The role emphasizes compassionate communication, meticulous documentation, and efficient multitasking in a fast-paced setting. On-site schedule is Monday–Friday, 8:30am–5:00pm with competitive benefits and growth opportunities.