Home Health Care Intake Coordinator

Arma Home Health Care Inc; Glendale (CA); On-site; USD 52,000 - 70,000; Full time

Job summary

Arma Home Health Care Inc in Glendale, CA is seeking a dedicated Home Health Care Intake Coordinator to be the first contact for patients and families, guiding them through the intake process and coordinating care.

You will collaborate with physicians, hospitals, and referral sources, verify insurance eligibility, obtain authorizations, and ensure accurate EMR documentation while complying with Medicare and Medi-Cal guidelines.

Qualifications

• 1–2 years of experience in home health, medical office, or healthcare intake coordination.
• Familiarity with Medicare, Medi-Cal, and private insurance authorization processes.
• Strong knowledge of home health regulations and compliance standards.
• Proficiency with EMR/EHR systems and Microsoft Office Suite.
• Excellent communication, organizational, and multitasking skills.
• Compassionate, patient-focused demeanor with strong attention to detail.
• Bilingual English and Armenian.

Responsibilities

• Manage the end-to-end patient intake process, including referral intake, verification, and coordination of care.
• Communicate with physicians, hospitals, and referral sources to obtain necessary documentation and authorizations.
• Verify patient insurance eligibility and obtain prior authorizations for home health services.
• Coordinate with clinical staff to ensure timely and appropriate patient admissions.
• Maintain accurate and up-to-date patient records in the EMR/EHR system.
• Serve as a liaison between patients, families, referral sources, and internal care teams.
• Ensure compliance with Medicare, Medi-Cal, and private insurance guidelines during the intake process.

Skills

Intake coordination

Communication

Multitasking

Bilingual English-Armenian

Tools

EMR/EHR systems

Microsoft Office

Job description

About the Role:

We are looking for a dedicated and detail-oriented Home Health Care Intake Coordinator to join our growing team in Glendale, CA. In this vital role, you'll be the first point of contact for patients and families, helping connect them with the compassionate care they need. If you thrive in a fast-paced healthcare environment and love making a difference from day one, we want to hear from you!

Responsibilities:

• Manage the end-to-end patient intake process, including referral intake, verification, and coordination of care
• Communicate with physicians, hospitals, and referral sources to obtain necessary documentation and authorizations
• Verify patient insurance eligibility and obtain prior authorizations for home health services
• Coordinate with clinical staff to ensure timely and appropriate patient admissions
• Maintain accurate and up-to-date patient records in the EMR/EHR system
• Serve as a liaison between patients, families, referral sources, and internal care teams
• Ensure compliance with Medicare, Medi-Cal, and private insurance guidelines during the intake process

Requirements:

• Minimum 1-2 years of experience in home health, medical office, or healthcare intake coordination
• Familiarity with Medicare, Medi-Cal, and private insurance authorization processes
• Strong knowledge of home health regulations and compliance standards
• Proficiency with EMR/EHR systems and Microsoft Office Suite
• Excellent communication, organizational, and multitasking skills
• Compassionate, patient-focused demeanor with strong attention to detail
• Bilingual skills (English and Armenian) Required