Home Health Care Coordination Specialist

CenterWell; Durham (NC); On-site; USD 40,000 - 52,000; Full time

Job summary

CenterWell Home Health is seeking a Patient Services Coordinator to manage patient scheduling, coordinate with field staff, physicians, and care teams, and support day-to-day office operations. You will help ensure continuity of care and assist with case conferences and documentation.

The role requires strong communication, organization, and the ability to handle multiple tasks, with at least 1 year of home health experience and preferred packet review or QI exposure.

Qualifications

• Excellent communication skills and ability to interact with diverse groups.
• At least 1 year of home health experience.
• Prior packet review or quality initiative experience preferred.
• Coding certification is preferred.

Responsibilities

• Schedule visits for patients and coordinate with field staff to ensure continuity of care.
• Assist with day-to-day office and staff management.
• Serve as backup during lunch hours and busy times; handle calls from field staff.
• Maintain hospitalization/coordination logs and share updates with staff.
• Ensure supervisory visits are scheduled and documentation is completed.
• Run scheduling reports and prepare weekly schedules for Branch Director review.
• Assist with internal transfers of patients between branches and handle lab reports routing.

Skills

Communication skills

Home health experience

Packet review / QI experience

Coding certification

Job description

CenterWell Home Health is seeking a Patient Services Coordinator to manage patient scheduling, coordinate with field staff, physicians, and care teams, and support day-to-day office operations. You will help ensure continuity of care and assist with case conferences and documentation.

The role requires strong communication, organization, and the ability to handle multiple tasks, with at least 1 year of home health experience and preferred packet review or QI exposure.