Home & Hardlines Customer Experience Associate

The Kroger Co.; Hillsboro (OR); Presencial; USD 21.000 - 25.000; Tempo integral

Resumo da vaga

The Kroger Co. in Hillsboro, OR is seeking a customer-focused team member to deliver an outstanding shopping experience.

You will help maintain a clean, safe store environment and assist the department manager in achieving sales and profit goals while upholding quality standards. As a member of our team you will promote trust with customers, answer questions about products, stay current with ads and promotions, and follow safety procedures to protect customers and coworkers.

Qualificações

• Ability to handle stressful situations.
• Effective communication skills.
• Knowledge of basic math; counting, addition, and subtraction.

Responsabilidades

• Promote trust and respect among associates
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
• Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
• Offer product samples to help customers discover new items or products they inquire about
• Inform customers of Drug GM and Home specials
• Recommend Drug GM and Home items to customers to ensure they get the products they want and need
• Review “sell by” dates and take appropriate action
• Label, stock and inventory department merchandise
• Report product ordering/shipping discrepancies to the department manager
• Display a positive attitude
• Stay current with present, future, seasonal and special ads
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
• Notify management of customer or employee accidents
• Report all safety risk, or issues, and illegal activity, including: robbery, theft or fraud
• Must be able to perform the essential functions of this position with or without reasonable accommodation

Conhecimentos

Stress management

Communication

Math basics

Descrição da vaga

The Kroger Co. in Hillsboro, OR is seeking a customer-focused team member to deliver an outstanding shopping experience.

You will help maintain a clean, safe store environment and assist the department manager in achieving sales and profit goals while upholding quality standards. As a member of our team you will promote trust with customers, answer questions about products, stay current with ads and promotions, and follow safety procedures to protect customers and coworkers.