Grocery Customer Experience Associate

The Kroger Co.; Brookings (OR); On-site; USD 19,000 - 25,000; Full time

Job summary

The Kroger Co. in Brookings, Oregon is seeking a team member to deliver an outstanding customer experience on the floor and in the department.

You will help customers, answer questions, and support the department manager in reaching sales and profit goals while upholding safety and quality standards. Ideal candidates bring strong communication, adaptability in a fast-paced retail environment, and a commitment to Kroger’s Customer 1st strategy and core values of respect, honesty, integrity,

Qualifications

• Provide outstanding customer service and help customers find products.
• Communicate clearly with customers and team members in a fast-paced store.
• Assist with maintaining a clean and safe shopping environment.

Responsibilities

• Promote trust and respect among associates.
• Answer questions about products and assist customers to find items.
• Explain dairy specials and stock/outlook merchandise.
• Monitor quality and freshness of products and keep accurate shelves.
• Follow safety procedures and log temperature checks.
• Assist the department manager in achieving department goals.
• Report safety risks or incidents to store management.

Skills

Customer service

Communication

Teamwork

Problem solving

Job description

The Kroger Co. in Brookings, Oregon is seeking a team member to deliver an outstanding customer experience on the floor and in the department.

You will help customers, answer questions, and support the department manager in reaching sales and profit goals while upholding safety and quality standards. Ideal candidates bring strong communication, adaptability in a fast-paced retail environment, and a commitment to Kroger’s Customer 1st strategy and core values of respect, honesty, integrity,