Home Equity Processor

TEKsystems; Troy (MI); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) company match

Life Insurance

PTO / Leave

Job summary

TEKsystems in Troy, MI is seeking an experienced Home Equity Loan Processor to support the full lifecycle of home equity loans, from application through closing. This on-site role requires strong attention to detail, customer service, and teamwork to ensure smooth processing.

You will manage a 25–30 file pipeline, review borrower income documents, order appraisals and flood certifications, and coordinate closings.

Qualifications

• 1–2 years of full-cycle Mortgage Processing or Home Equity Processing experience.
• Experience processing loans from application through closing.
• Strong attention to detail and organizational skills.
• Excellent customer service and communication abilities.
• Comfortable maintaining frequent borrower contact throughout the loan process.
• Willingness to learn and adapt within a manual processing environment.
• Strong team-oriented mindset and willingness to assist coworkers.

Responsibilities

• Process home equity loans from application through closing.
• Manage a pipeline of approximately 25-30 loan files once fully trained.
• Review and verify borrower income documentation (pay stubs and others).
• Order appraisals when required and order flood certifications.
• Gather and verify payoff information and review mortgagee clauses.
• Prepare complete loan files for underwriting review.
• Coordinate and arrange loan closings.
• Maintain consistent communication with borrowers throughout the lending process.
• Collaborate with team members to ensure efficient processing and pipeline management.

Skills

Loan processing

Customer service

Communication

Attention to detail

Team player

Adaptability

Willingness to learn

Tools

Symitar

Encompass

Job description

Schedule: Monday - Friday, 8:30 AM - 5:00 PM (30-minute lunch)

Location: On-Site

Duration: Contract through the end of the year, with potential extension or conversion based on business needs and available openings.

Are you an experienced loan processor looking to join a collaborative lending team? We are seeking a Home Equity Loan Processor to support the full lifecycle of home equity loans, from application through closing. This role offers an opportunity to work in a customer-focused environment where teamwork, service excellence, and attention to detail are highly valued.

Key Responsibilities

• Process home equity loans from application through closing.
• Manage a pipeline of approximately 25-30 loan files once fully trained.
• Review and verify borrower income documentation, including pay stubs and other supporting documents.
• Order appraisals when required.
• Order flood certifications.
• Gather and verify payoff information.
• Review mortgagee clauses and supporting loan documentation.
• Prepare complete loan files for underwriting review.
• Coordinate and arrange loan closings.
• Maintain consistent communication with borrowers throughout the lending process.
• Collaborate with team members to ensure efficient loan processing and pipeline management.

Required Qualifications Must-Have Experience

• Minimum 1-2 years of full-cycle Mortgage Processing or Home Equity Processing experience.
• Experience processing loans from application through closing.
• Strong attention to detail and organizational skills.
• Excellent customer service and communication abilities.
• Comfortable maintaining frequent borrower contact throughout the loan process.
• Willingness to learn and adapt within a manual processing environment.
• Strong team-oriented mindset with a willingness to assist coworkers as needed.

Preferred Qualifications

• Direct or indirect lending experience
• Banking or credit union experience
• Experience with loan origination or servicing platforms such as:
  • Symitar
  • Encompass

What We're Looking For

The ideal candidate is:

• Customer-focused and enjoys guiding borrowers through the lending process.
• A strong team player who prioritizes collaboration.
• Comfortable working in a fast-paced environment while managing multiple files.
• Reliable, adaptable, and committed to delivering high-quality work.
• Willing to support teammates to ensure overall department success.

Why Join Us?

Exceptional Culture Join a team that values collaboration, employee development, and outstanding service. Team members work together to create a positive environment where everyone contributes to shared success.

Career Growth

• Strong focus on promoting from within
• Opportunities for advancement as the organization grows
• Performance-based pay increases and bonus opportunities

Competitive Benefits

Employees who transition into permanent roles may enjoy:

• Comprehensive benefits package with affordable employee costs
• Performance-based compensation growth
• Bonus opportunities
• 401(k) company match
• Long-term career stability with an organization committed to employee development

This position operates in a collaborative, on-site lending environment where teamwork and communication are essential. Employees work closely with lending, underwriting, and member service teams to ensure a seamless borrower experience.

• Employees work closely with lending, underwriting, and member service teams to ensure a seamless borrower experience.

Job Type & Location

This is a Contract position based out of Troy, MI.

Pay and Benefits

The pay range for this position is $22.00 - $26.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Troy,MI.

Application Deadline

This position is anticipated to close on Aug 17, 2026.

Equal Opportunity Employment

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.