Home Design Studio Specialist - Inspire & Elevate Living

Pottery Barn; Alpharetta (GA); On-site; USD 38,000 - 60,000; Full time

Benefits offered by this job

Employee discount on Williams-Sonoma,

401(k) plan

Wellness program

Paid vacations and holidays (full-time

Health, dental and vision insurance

Job summary

Pottery Barn Design Studio is seeking a specialist to inspire customers in-store and during in-home consultations, driving sales and completing transactions at the cash wrap. You will promote ongoing engagement with the brand and deliver world-class service across design projects.

Role focuses on measuring spaces, presenting tailored design plans, and leveraging current promotions to meet and exceed sales goals while delivering exceptional customer care in a home-style environment.

Qualifications

• 1-2 years of customer service and retail sales experience (specialty retail preferred, but not required).
• Strong communication, clienteling and customer follow-up skills.

Responsibilities

• Utilize design expertise to assist clients in one on one consultations in the store and in-home regarding the design of their living spaces to drive store sales
• Perform productive in-home consultations including the ability to accurately measure and assess the client's living space
• Create and present design plans based on client's needs, style, preferences and living space
• Maintain knowledge of current sales and promotions in order to achieve and exceed established sales and productivity goals
• Utilizing exemplary World class service standards assist customers with special services including: gift wrap, gift registry, locating merchandise, catalog/internet orders, special orders, back orders, charge sends, courier deliveries, and furniture orders
• Demonstrate superior product knowledge, including features and benefits of the entire design studio assortment

Skills

Communication

Clienteling

Follow-up

Job description

Pottery Barn Design Studio is seeking a specialist to inspire customers in-store and during in-home consultations, driving sales and completing transactions at the cash wrap. You will promote ongoing engagement with the brand and deliver world-class service across design projects.

Role focuses on measuring spaces, presenting tailored design plans, and leveraging current promotions to meet and exceed sales goals while delivering exceptional customer care in a home-style environment.