Home Design & Selections Specialist

Unshakable Builders, Inc.; Greenville (NC); On-site; USD 52,000 - 75,000; Full time

Job summary

Unshakable Builders, Inc. seeks a Selections & Design Specialist to guide homeowners through the design selections, educating them on products and finishes while aligning with project budgets and schedules.

The role develops standardized design packages for spec homes, creates at least two new design concepts each month, and coordinates with vendors to ensure timely procurement and accurate documentation in Buildertrend.

Qualifications

• Associate's or Bachelor's Degree in Interior Design, Construction Management, Architecture, Marketing, or a related field preferred.
• Minimum of two (2) years of experience in residential design, selections coordination, interior design, or custom home construction preferred.
• Strong understanding of residential construction materials and finishes.
• Exceptional organizational and project management skills.
• Excellent verbal and written communication skills.

Responsibilities

• Guide homeowners through the design selections process by scheduling design meetings, educating clients on available products and finishes, and assisting them in making selections that align with their vision, budget, and construction schedule.
• Develop, maintain, and periodically update standardized design packages for spec homes based on current market trends, neighborhood positioning, target buyer preferences, vendor offerings, and company budgets. Develop a minimum of two (2) new design concepts each month for review by Executive Leadership.
• Coordinate directly with vendors to source materials, verify pricing, confirm availability, monitor lead times, and maintain strong professional relationships that support timely project delivery. Maintain an up-to-date vendor directory containing vendor contacts, pricing information, and product availability.
• Prepare and document all homeowner selections within Buildertrend and ensure every selection package is complete, accurate, organized, and approved before procurement begins. No finish selections shall be ordered or installed without complete documentation and required approvals.
• Ensure all homeowner communications, approvals, change orders, and design modifications are documented within Buildertrend. Homeowners must approve and sign all selections and change orders before materials are ordered or construction proceeds.
• Monitor product lead times and communicate any material shortages, discontinued products, pricing changes, or potential construction delays immediately to the Senior Project Manager. If a selected material is discontinued, a replacement selection must be identified within three (3) business days.
• Coordinate ordering of approved materials in accordance with the Company's purchasing procedures and two-step verification policy. No purchases shall be made without proper authorization from management.
• Conduct periodic field visits to verify that installed finishes match approved selections, identify discrepancies before project completion, and coordinate corrective action when necessary. No home shall be considered complete until all selections have been verified against the approved design package.
• Maintain exceptional customer service throughout the homebuilding process by providing proactive communication, timely follow-up, and a Second Mile Service experience that exceeds homeowner expectations.

Skills

Excellent verbal and written commu n

Education

Associate's or Bachelor's Degree in Interior Design, Construction Management, Architecture, Marketing, or related field

Tools

Buildertrend

Microsoft Office Suite

Job description

Unshakable Builders, Inc. seeks a Selections & Design Specialist to guide homeowners through the design selections, educating them on products and finishes while aligning with project budgets and schedules.

The role develops standardized design packages for spec homes, creates at least two new design concepts each month, and coordinates with vendors to ensure timely procurement and accurate documentation in Buildertrend.