Home Department Customer Experience Specialist

Brobston Group; Short Hills (NJ); On-site; USD 32,000 - 45,000; Full time

Job summary

Brobston Group in Short Hills, NJ is seeking a friendly Sales Associate to guide customers through a personal, engaging shopping experience in the Home department. You will help customers in-store and online, build lasting relationships, and drive sales while maintaining store standards.

You should be comfortable using technology at the point of sale, assisting with merchandising and duties like fulfillment and floor upkeep, and promoting loyalty programs.

Qualifications

• High school diploma or equivalent.
• Ability to read and interpret safety rules, operating instructions, and manuals.
• Flexibility to work retail hours, including days, evenings, weekends, and holidays.
• Ability to stand and walk for extended periods, and lift up to 25 pounds.

Responsibilities

• Create seamless, enjoyable in-store and online experiences and cultivate customer relationships.
• Drive sales with in-store and online clients using technology.
• Participate in merchandising and operational tasks, including fulfillment, floor upkeep, and fitting room maintenance.
• Share the benefits of loyalty programs and support customers throughout their shopping experience.

Skills

Customer service

Sales

Merchandising

Point of sale

Education

High school diploma or equivalent

Tools

POS system

Computers

Job description

Brobston Group in Short Hills, NJ is seeking a friendly Sales Associate to guide customers through a personal, engaging shopping experience in the Home department. You will help customers in-store and online, build lasting relationships, and drive sales while maintaining store standards.

You should be comfortable using technology at the point of sale, assisting with merchandising and duties like fulfillment and floor upkeep, and promoting loyalty programs.