Home Connectivity Solutions Specialist

SPECTRUM; Hope Valley (RI); On-site; USD 42,000 - 68,000; Full time

Job summary

Spectrum seeks a Residential Connectivity Sales Specialist to promote internet, TV, mobile, and voice solutions to residential customers. You will prospect and qualify leads, conduct in-home or virtual consultations, tailor connectivity packages, and close sales while meeting targets.

You’ll manage your pipeline in CRM tools and ensure a positive experience from first contact through installation, partnering with service teams to resolve issues.

Responsibilities

• Prospect and qualify leads to build a healthy sales pipeline.
• Conduct in-home or virtual consultations to assess customer needs.
• Tailor connectivity packages and demonstrate product features and equipment.
• Close sales and meet or exceed targets while providing a positive customer experience.
• Manage pipeline in CRM tools and follow up on leads and installations.
• Collaborate with service teams to resolve issues and support long-term satisfaction.

Job description

Spectrum seeks a Residential Connectivity Sales Specialist to promote internet, TV, mobile, and voice solutions to residential customers. You will prospect and qualify leads, conduct in-home or virtual consultations, tailor connectivity packages, and close sales while meeting targets.

You’ll manage your pipeline in CRM tools and ensure a positive experience from first contact through installation, partnering with service teams to resolve issues.