Home Care Service Coordinator/ Case Manager - Missoula Area

Addus HomeCare; Libby (MT); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Monthly bonus

Daily pay

PTO

Retirement planning

Life insurance

Job summary

Addus HomeCare is seeking a Home Care Service Coordinator/Case Manager for the Missoula area. You will schedule and supervise in-home care workers and clients, ensuring the care plan is followed and services are uninterrupted.

The role requires strong interpersonal and organizational skills, reliability, and proficiency with Word, Excel, and scheduling software. Hours are typically Monday to Friday, 8 AM to 5 PM, with potential travel to nearby areas.

Qualifications

• Interpersonal, organizational and communication skills are essential.
• Proven reliability and ability to manage schedules.
• Experience in home care or related field preferred but not required.
• Computer skills including Word, Excel, and scheduling software required.

Responsibilities

• Schedules and supervises in-home care workers and clients in a geographic area.
• Provides supervision and case management to ensure care plans are followed.
• Coordinates coverage and updates to ensure client services are uninterrupted.
• Maintains confidentiality and adheres to regulations and policies.

Skills

Interpersonal skills

Organizational skills

Communication skills

Reliability

Education

High school diploma or equivalent

1 year industry experience

Tools

Microsoft Word

Microsoft Excel

Scheduling program

Job description

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Home Care Service Coordinator/ Case Manager - Missoula Area

Position Summary: Responsible for scheduling and supervising in-home care workers and clients in a geographic area. If you seek a challenging position with the satisfaction of knowing that you have helped older people and people with disabilities live safely at home, this is the job for you! Supervisory and/or home care experience preferred. Case Management experience preferred.

Hours: Monday - Friday: 8AM to 5PM. (MISSOULA MT)

Location: Addus HomeCare 1001 S Higgins Ave Suite B-2 Missoula, MT 59801-4145 (Potential travel to Lincoln, Mineral, & Sanders areas)

At Addus we offer our team the best:

• Medical, Dental and Vision Benefits
• Monthly Bonus
• Daily Pay Option
• PTO Plan
• Retirement Planning
• Life Insurance
• Creates work schedules by entering schedules into the system, manages changes to client schedules due to client request, illness, vacation or leaves of absence.
• Provides alternate coverage to ensure the client’s care plan is followed and client services are not interrupted.
• Contacts care providers and clients to provide service updates
• Conducts monthly client wellness calls and conducts home visits as required
• Provides thorough, complete follow-through on escalated client complaints and theft claims
• Supervises direct service employees by setting expectations for attendance, performance and conduct by holding employees accountable to the company’s policies and guidelines
• Ensures the appearance of the branch’s open environment is professional: neat, clean, orderly and generally free of clutter
• Maintains a high degree of confidentiality at all times due to access to sensitive information
• Maintains regular, predictable, consistent attendance and is flexible to meet the needs of the agency
• Follows all MCO, Medicare, Medicaid, and HIPAA regulations and requirements
• Abides by all regulations, policies, procedures and standards
• Must have high school diploma or equivalent.
• 1 year of Industry experience required
• Interpersonal, organizational and communication skills.
• Computer skills including but not limited to Microsoft Word, Microsoft Excel and Scheduling program.
• Must have reliable transportation.

Addus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.