Home Care Service Coordinator

Addus HomeCare; Waco (TX); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical, Dental and Vision Benefits

PTO Plan

Retirement Planning

Life Insurance

Employee discounts

Job summary

Addus HomeCare in Texas seeks a scheduling supervisor to coordinate in-home care workers and client care plans. The role ensures timely service delivery and staff alignment with intake plans, with supervisory responsibilities for care staff.

Qualified candidates bring 6 months of industry experience or more, strong communication and organizational skills, and proficiency with Word, Excel, and scheduling software. A reliable vehicle is preferred for site coverage.

Qualifications

• Must have strong interpersonal and communication skills.
• Experience supervising care staff is preferred.
• Proficient with basic office software and scheduling tools.

Responsibilities

• Coordinate and supervise scheduling for in-home care workers and clients.
• Oversee weekly payroll processing for caregivers with accuracy.
• Prepare and deliver weekly operational reports and insights.
• Adjust work schedules to meet client needs and staff availability.
• Provide leadership with clear expectations on attendance and conduct.

Skills

Interpersonal skills

Organizational skills

Communication skills

Supervisory experience

Payroll coordination

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Scheduling program

Job description

Position Summary:

Responsible for scheduling and supervising in-home care workers and clients in a geographical area. If you seek a challenging position with the satisfaction of knowing that you have helped older people and people with disabilities live safely at home, this is the job for you! Supervisory and/or home care experience preferred.

Hours:

Monday through Friday 8 am to 5 pm

At Addus we offer our team the best:

• Medical, Dental and Vision Benefits
• PTO Plan
• Retirement Planning
• Life Insurance
• Employee discounts

Essential Duties:

• Strategically coordinate and manage employee scheduling in alignment with individualized client care plans established during intake, ensuring seamless service delivery and continuity of care
• Oversee and execute weekly payroll processing for all caregivers with a high degree of accuracy, timeliness, and attention to detail
• Compile, analyze, and deliver comprehensive weekly reports to support operational efficiency and informed decision-making
• Proactively manage and adapt work schedules in response to client needs, staff availability, illness, vacations, and leaves of absence, ensuring uninterrupted client services through effective contingency planning and coverage solutions
• Provide leadership and direct supervision to service staff by establishing clear expectations for attendance, performance, and professional conduct, while consistently reinforcing adherence to company policies and quality standards.

Position Requirements & Competencies:

• Must have high school diploma or equivalent.
• 6 months of Industry experience required.
• Interpersonal, organizational and communication skills.
• Computer skills including but not limited to Microsoft Word, Microsoft Excel and Scheduling program.
• Must have reliable transportation.

Addus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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Girling Personal Care, a member of the Addus Family of Companies, is a proven provider and employer combining experience, breadth of services, compassionate care, and strong community ties with a commitment to both client and employee satisfaction. This combination along with over 30 years of experience in Texas makes it a trusted choice for families and caregivers seeking high-quality, personalized care in the home.

Employee wellbeing is top priority at Addus Homecare, and we're thrilled to announce our recognition as the top healthcare company on Indeed's 2024 Top 100 Work Wellbeing Index. View the full rankings here: https://www.indeed.com/employers/work-wellbeing/work-wellbeing-100-ranking.