Home Care Scheduling & Operations Lead

Cornerstone Caregiving; Hickory (NC); On-site; USD 36,000 - 44,000; Full time

Job summary

Cornerstone Caregiving is seeking an Office Scheduler in Hickory, NC to manage client and caregiver schedules and support the local Operating Director.

The role requires at least one year of experience in home care/healthcare and recruiting. You will handle customer service, ensure regulatory compliance, provide general administrative support, and rotate on-call duties after hours to cover staffing.

Qualifications

• Has at least one year of experience working in home care/healthcare.
• Has at least one year of recruiting experience.
• Enjoys a fast-paced work environment.

Responsibilities

• Schedule management: Assess client needs and caregiver availability to ensure shifts are staffed.
• Compliance: Ensure office's compliance to state and federal regulations.
• Customer service: Assist with incoming calls from prospective and current clients and caregivers.
• Administration: Provide general operational support to the Operating Director.
• On-Call: Rotate managing phone calls after hours to ensure that all shifts are properly staffed.

Skills

Schedule Management

Compliance

Customer Service

Administration

On-Call

Job description

Cornerstone Caregiving is seeking an Office Scheduler in Hickory, NC to manage client and caregiver schedules and support the local Operating Director.

The role requires at least one year of experience in home care/healthcare and recruiting. You will handle customer service, ensure regulatory compliance, provide general administrative support, and rotate on-call duties after hours to cover staffing.