Home Care Scheduling Coordinator

hcaoa-careers; Round Rock (TX); On-site; USD 35,000 - 48,000; Full time

Benefits offered by this job

Mileage reimbursement

Tuition Assistance

Discounted Prescription medications

Paid Time Off

Paid Training

Bonus opportunities

On-Call Pay

Job summary

ComForCare Home Care in Round Rock, TX is seeking a Scheduler to oversee weekly caregiver schedules, coordinate client services, and ensure coverage aligns with care plans. The role requires in-office presence, responsiveness to call-offs, and accurate record-keeping in scheduling software.

You will support caregivers, clients, and families, handle ADLs assistance in some cases, and comply with agency policies.

Qualifications

• Scheduling experience in an office setting or home care context.
• Experience in caregiving, home care, or healthcare is required.
• Strong verbal and written communication skills; customer-service orientation.
• Ability to multitask and adapt to changing priorities.
• Reliable transportation and a valid driver’s license are required.
• Must pass a background check and meet state caregiving requirements.

Responsibilities

• Create and maintain weekly caregiver schedules, ensuring client needs are met.
• Respond quickly to call-offs and arrange coverage.
• Communicate schedule updates to caregivers, clients, and families.
• Maintain accurate records in scheduling software.
• Provide in-home care when primary caregivers are unavailable.
• Assist clients with activities of daily living as needed.
• Follow care plans and company standards to ensure quality service.

Skills

Scheduling experience

Healthcare experience

Communication

Multitasking

Reliable transportation

Background check

Job description

Job Description

ComForCare Home Care is a franchise of premier in-home care providers. We take time to understand the needs of our clients and work diligently to keep them safe at home. With ComForCare, clients can live independently and continue to do the things they love. As a Scheduler at ComForCare, you will oversee the scheduling and coordination of client services, manage staffing assignments, ensure compliance with agency policies and regulations, and maintain confidentiality of client and employee information

Learn more about how we show we value our team and why they love working at ComForCare.

Why Join ComForCare:

• Competitive salary based on experience
• Mileage reimbursement
• Tuition Assistance
• Discounted Prescription medications
• Paid Time Off (PTO)
• Paid Training
• Work with a team committed to excellence in home care
• Company support for educational and learning opportunities
• Bonus opportunities /performance bonus
• On-Call Pay

We know the industry better than anyone. Make a meaningful difference by ensuring that clients receive timely and effective care while fostering a supportive, positive environment for employees.

KEY RESPONSIBILITIES:

Scheduling & Coordination

• Create and maintain weekly caregiver schedules, ensuring client needs are met.
• Quickly respond to call-offs and arrange coverage.
• Communicate schedule updates to caregivers, clients, and families.
• Maintain accurate records in scheduling software.

Caregiving (Primary Backup Support)

• Provide in-home care when primary caregivers are unavailable.
• Assist clients with activities of daily living (ADLs) such as personal care, meal preparation, light housekeeping, and companionship.
• Follow care plans and company standards to ensure quality service.

This position requires the person to be in-office during normal business hours and provide one-call support as needed or required by the supervisor/manager.

QUALIFICATIONS:

• Previous scheduling or office coordination experience (preferred).
• Experience in caregiving, home care, or healthcare (required).
• Strong communication and problem-solving skills.
• Ability to multitask and adapt to changing priorities.
• Reliable transportation and valid driver's license.
• Must pass background check and meet state caregiving requirements.

PERSONAL CHARACTERISTICS:

• A positive, can-do attitude, with the resilience to thrive in a fast-paced environment.
• Strong communication and interpersonal skills to build relationships with clients, families, and team members.
• A problem-solver, with the ability to navigate challenges and find effective solutions.
• Empathy, humility, and a genuine desire to support both clients and team members.
• Willingness to go the extra mile when needed - be available after hours, weekends, and on-call as necessary.

Job Type: Full-time

PAY: $41,700 per year + Bonus + On-Call Pay