Home Care Scheduling Coordinator

ComForCare Home Care - Richmond/Glen Allen; Round Rock (TX); On-site; USD 37,530 - 45,870; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Flexible schedule

Paid time off

Training & development

Tuition assistance

Job summary

A home care services provider in Round Rock is seeking a Scheduler to oversee scheduling and coordination of client services. The ideal candidate will have experience in caregiving or healthcare, strong communication skills, and a positive attitude. This full-time role offers a competitive salary and bonus opportunities while providing support to clients and caregivers.

Qualifications

• Previous scheduling or office coordination experience preferred.
• Experience in caregiving, home care, or healthcare required.
• Reliable transportation and valid driver’s license.

Responsibilities

• Create and maintain weekly caregiver schedules.
• Respond to call-offs and arrange coverage.
• Provide in-home care when primary caregivers are unavailable.

Skills

Strong communication

Problem-solving skills

Ability to multitask

Interpersonal skills

Job description

Benefits

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development
• Tuition assistance

Job Description

ComForCare Home Care is a franchise of premier in-home care providers. We take time to understand the needs of our clients and work diligently to keep them safe at home. With ComForCare, clients can live independently and continue to do the things they love. As a Scheduler at ComForCare, you will oversee the scheduling and coordination of client services, manage staffing assignments, ensure compliance with agency policies and regulations, and maintain confidentiality of client and employee information.

Learn more about how we show we value our team and why they love working at ComForCare.

Why Join ComForCare

• Competitive salary based on experience
• Mileage reimbursement
• Tuition Assistance
• Discounted Prescription medications
• Paid Time Off (PTO)
• Paid Training
• Work with a team committed to excellence in home care
• Company support for educational and learning opportunities
• Bonus opportunities /performance bonus
• On-Call Pay

We know the industry better than anyone. Make a meaningful difference by ensuring that clients receive timely and effective care while fostering a supportive, positive environment for employees.

KEY RESPONSIBILITIES

Scheduling & Coordination

• Create and maintain weekly caregiver schedules, ensuring client needs are met.
• Quickly respond to call-offs and arrange coverage.
• Communicate schedule updates to caregivers, clients, and families.
• Maintain accurate records in scheduling software.

Caregiving (Primary Backup Support)

• Provide in-home care when primary caregivers are unavailable.
• Assist clients with activities of daily living (ADLs) such as personal care, meal preparation, light housekeeping, and companionship.
• Follow care plans and company standards to ensure quality service.

This position requires the person to be in-office during normal business hours and provide one-call support as needed or required by the supervisor/manager.

QUALIFICATIONS

• Previous scheduling or office coordination experience (preferred).
• Experience in caregiving, home care, or healthcare (required).
• Strong communication and problem-solving skills.
• Ability to multitask and adapt to changing priorities.
• Reliable transportation and valid driver’s license.
• Must pass background check and meet state caregiving requirements.

PERSONAL CHARACTERISTICS

• A positive, can-do attitude, with the resilience to thrive in a fast-paced environment.
• Strong communication and interpersonal skills to build relationships with clients, families, and team members.
• A problem-solver, with the ability to navigate challenges and find effective solutions.
• Empathy, humility, and a genuine desire to support both clients and team members.
• Willingness to go the extra mile when needed—be available after hours, weekends, and on-call as necessary.

Job Type

Full-time

PAY

$41,700 per year + Bonus + On-Call Pay