Home Care Scheduling Coordinator

Thrive at Home; Fairfax (VA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Health insurance

Paid time off

Vision insurance

Job summary

Thrive at Home in Fairfax, VA is seeking a dedicated Home Care Scheduling Coordinator to connect clients with caregivers and ensure smooth scheduling in a fast-paced, people-first environment.

Ideal candidates have strong organizational and communication skills, experience in home care or healthcare staffing, and proficiency with scheduling software; a compassionate, team-oriented mindset is essential. You will participate in on-call rotation.

Qualifications

• Prior experience in home care, healthcare staffing, or scheduling coordination preferred.
• Strong organizational and multitasking skills in a high-volume environment.
• Excellent verbal and written communication skills.
• Proficiency with scheduling software.

Responsibilities

• Coordinate and manage caregiver schedules to ensure client coverage.
• Match clients with caregivers based on needs and availability.
• Respond promptly to scheduling changes and last-minute requests.
• Maintain accurate scheduling records using home care software.
• Communicate with care coordinators to align staffing with care plans.
• Monitor caregiver availability and scheduling policy compliance.
• Participate in on-call rotation, including two evenings weekly and every other weekend.

Skills

Organizational skills

Multitasking

Communication skills

Scheduling software

Calm under pressure

Compassionate service mindset

Education

High school diploma or equivalent

Tools

Scheduling software (ClearCare/WellSky)

Job description

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

About the Role:

Thrive at Home is looking for a dedicated and organized, reliable Home Care Scheduling Coordinator to join our team in Fairfax, VA. In this vital role, you'll need to think quickly, communicate professionally, multitask effectively — connecting clients with compassionate caregivers and keeping everything running smoothly. If you thrive in a fast-paced, people-first environment, remain calm under pressure we want to hear from you!

Responsibilities:

• Coordinate and manage caregiver schedules to ensure consistent, high-quality client coverage
• Match clients with appropriate caregivers based on needs, availability, and compatibility
• Respond promptly to scheduling changes, call-outs, and last-minute shift requests
• Serve as a primary point of contact for caregivers and clients regarding scheduling mattersMaintain accurate scheduling records using home care management software
• Communicate with care coordinators and supervisors to align staffing with client care plans
• Monitor caregiver availability, overtime, and compliance with scheduling policies
• Participate in the on-call rotation, including two evenings per week and backup coverage every other weekend

Requirements:

• Prior experience in home care, healthcare staffing, or scheduling coordination preferred
• Strong organizational and multitasking skills in a high-volume environment
• Excellent verbal and written communication skills
• Proficiency with scheduling or home care software (e.g., ClearCare, WellSky, or similar)
• Ability to problem-solve quickly and remain calm under pressure
• Compassionate, client-focused attitude with a team-player mindset
• High school diploma or equivalent required

About Us:

Thrive at Home is a trusted home care provider serving the Fairfax, VA community with a mission to help clients live safely, comfortably, and independently in their own homes. Our clients choose us for our reliability, personalized care, and the genuine compassion our team brings every day. We invest in our employees with a supportive work culture, competitive pay, bonus program and the opportunity to make a real difference in people's lives.