Home Care Scheduler – In-Person (Mon–Fri)

Senior Helpers Parent Account; Milford (MA); Presencial; USD 40.000 - 46.000; Tempo integral

Resumo da vaga

Senior Helpers is seeking a detail-oriented Home Care Scheduler to coordinate caregiver assignments and client coverage across Milford, MA and Providence, RI. This in-person role requires handling schedule changes, communication with caregivers, and ensuring reliable care for clients.

You will rotate between Milford and Providence offices, Monday–Friday, 9:00 AM–5:00 PM, collaborating with the Client Services Manager and recruiters to maintain accurate schedules and support new client starts.

Qualificações

• Previous scheduling, staffing, dispatching, or administrative experience preferred.
• Home care, healthcare, or senior care experience strongly preferred.
• Excellent organizational and time-management skills.
• Strong verbal and written communication skills.
• Ability to multitask, prioritize, and solve problems in a fast-paced environment.
• Comfortable communicating with caregivers, clients, families, and office staff.
• Proficiency with computers, email, and scheduling software.
• Reliable transportation and willingness to travel between Milford, MA and Providence, RI.
• Ability to work in person Monday through Friday, 9:00 AM–5:00 PM.

Responsabilidades

• Coordinate daily caregiver schedules to ensure all client shifts are covered.
• Match caregivers with clients based on availability, skills, experience, and client needs.
• Communicate with caregivers regarding schedules, assignments, call-outs, and changes.
• Arrange replacement coverage for last-minute call-outs and emergencies.
• Notify clients and families of caregiver schedule changes when necessary.
• Monitor upcoming schedules and proactively address potential staffing shortages.
• Maintain accurate scheduling records and update scheduling software.
• Communicate closely with the Client Services Manager, recruiters, and office staff.
• Assist with new client starts, caregiver introductions, and schedule adjustments.
• Respond professionally to scheduling concerns and help resolve coverage issues.
• Follow agency policies and procedures regarding client care and caregiver attendance.
• Provide support to both the Massachusetts and Rhode Island offices.

Ferramentas

Scheduling software

Email

Computer literacy

Descrição da vaga

Senior Helpers is seeking a detail-oriented Home Care Scheduler to coordinate caregiver assignments and client coverage across Milford, MA and Providence, RI. This in-person role requires handling schedule changes, communication with caregivers, and ensuring reliable care for clients.

You will rotate between Milford and Providence offices, Monday–Friday, 9:00 AM–5:00 PM, collaborating with the Client Services Manager and recruiters to maintain accurate schedules and support new client starts.