Home Care Scheduler & Care Coordination Specialist

Addus HomeCare; Alamogordo (NM); Presencial; USD 40.000 - 55.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, Dental and Vision Benefits

Monthly Bonus

Daily Pay Option

Continued Education

PTO Plan

Retirement Planning

Life Insurance

Employee discounts

Descripción de la vacante

Ambercare/Addus HomeCare in Alamogordo, NM seeks a Service Coordinator to lead caregiver scheduling, ensure top-quality service, and perform in-home visits. You will be the go-to problem solver, coordinating client updates and keeping care plans on track in a fast-paced environment.

The role requires strong organizational and communication skills, a bilingual English/Spanish ability, and 4 years of office experience.

Formación

• High school diploma or equivalent is required.
• At least 4 years of office experience.
• Bilingual in Spanish and English.
• Strong interpersonal, organizational and communication skills.
• Computer skills include Word, Excel and a scheduling tool.
• Must have reliable transportation and a valid driver's license.

Responsabilidades

• Creates work schedules by entering schedules into the system and updates as needed.
• Provides alternate coverage to ensure care plans are followed and uninterrupted.
• Contacts care providers and clients to share service updates.
• Conducts monthly client wellness calls and home visits as required.
• Handles escalated client complaints and theft claims with follow-through.
• Supervises direct service employees and enforces company policy.
• Maintains a professional branch environment and confidentiality at all times.

Conocimientos

Scheduling

Interpersonal skills

Organizational skills

Communication skills

Educación

High school diploma or equivalent

Herramientas

Microsoft Word

Microsoft Excel

Scheduling program

Descripción del empleo

Ambercare/Addus HomeCare in Alamogordo, NM seeks a Service Coordinator to lead caregiver scheduling, ensure top-quality service, and perform in-home visits. You will be the go-to problem solver, coordinating client updates and keeping care plans on track in a fast-paced environment.

The role requires strong organizational and communication skills, a bilingual English/Spanish ability, and 4 years of office experience.