Home Care Operations Manager - Plymouth

Guardian Angel Senior Services; Plymouth (MA); On-site; USD 65,000 - 90,000; Full time

Job summary

Guardian Angel Senior Services in Plymouth, MA is seeking a Home Care Manager to lead daily operations of home care services and support teams across HHA, CNA, PCA, homemaker and companion roles.

Ideal candidates bring 2+ years in home care and leadership, with strong communication, organization, and problem-solving skills, plus a MA driver’s license and reliable transportation. Bachelor’s in Health or Human Services preferred.

Qualifications

• 2+ years of home care experience.
• 2+ years of leadership/management experience.
• Strong communication, organization, and problem-solving skills.
• Ability to multitask and stay cool under pressure.
• Tech comfort with Microsoft Office and electronic systems.
• ASAP experience is a plus.
• Valid MA driver's license and reliable transportation.

Responsibilities

• Oversee daily operations of home care services (HHA, CNA, PCA, Homemaker, Companion).
• Manage scheduling and ensure strong client–caregiver matches.
• Maintain communication with clients, families, and care teams.
• Monitor quality of care and client satisfaction.
• Lead, coach, and support office staff and caregivers.
• Assist with recruiting, onboarding, and retention.
• Ensure compliance with state regulations and company standards.
• Handle reports, documentation, and payroll prep.
• Participate in on-call rotation as needed.

Skills

Home care experience

Leadership

Communication

Organization

Problem-solving

Multitasking

Tech-savvy

Education

Bachelor's degree in Health or Human Services

Tools

Microsoft Office

Electronic systems

Job description

Guardian Angel Senior Services in Plymouth, MA is seeking a Home Care Manager to lead daily operations of home care services and support teams across HHA, CNA, PCA, homemaker and companion roles.

Ideal candidates bring 2+ years in home care and leadership, with strong communication, organization, and problem-solving skills, plus a MA driver’s license and reliable transportation. Bachelor’s in Health or Human Services preferred.