Regional Home Care Manager

Guardian Angel Senior Services; West Simsbury (CT); On-site; USD 75,000 - 95,000; Full time

Job summary

A home care service provider is seeking a Regional Home Care Manager in West Simsbury, Connecticut. The role involves overseeing day-to-day functions of a new office while ensuring compliance with regulations and delivering quality care. Ideal candidates will have a bachelor's degree in a relevant field and at least two years of home care management experience in Connecticut. Strong leadership, communication skills, and the ability to handle multiple tasks are essential. This role offers an opportunity to contribute significantly to community relations and operational effectiveness.

Qualifications

• Minimum of two years Home Care management experience required in Connecticut.
• Ability to interface effectively with clients and families.
• Knowledge of private pay and state contracts in Connecticut required.
• Comfortable using the Internet, email, and documenting electronically.
• Valid CT driver’s license and vehicle for work-related travel are required.

Responsibilities

• Oversee day-to-day functions and operations of a new Connecticut office.
• Ensure organizational effectiveness by providing leadership.
• Develop and implement programs in response to community needs.
• Communicate and implement new initiatives and recruit new staff.
• Participate in Leadership and Team Meetings to uphold accountability.

Skills

Leadership qualities

Excellent attention to detail

Strong written and verbal communication skills

Ability to handle stressful situations

Time management skills

Negotiation skills

Education

Bachelor’s degree in a Health or Human Service-related field

Tools

Microsoft Office

Job description

Regional Home Care Manager

Join to apply for the Regional Home Care Manager role at Guardian Angel Senior Services.

Guardian Angel Senior Services is expanding! With 15 locations throughout Massachusetts and New Hampshire we are now looking to open a location in Connecticut between Hartford and Enfield Area.

Reports to: Chief Operating Officer, Central, West and Metro MA and CT.

Job Summary

To oversee day‑to‑day functions and operations of a new Connecticut office with potential to grow to multiple offices in accordance with current federal, state and local standards, guidelines and regulations that govern home care for Nursing, Home Health Aide/CNA, PCA, Homemaker, and Companion services while keeping outstanding quality client care and customer satisfaction. Ensure organizational effectiveness by providing leadership and setting the standard for performance. Maintain and create new contacts to drive business on a consistent basis. Contribute to the development and implementation of organizational strategies, policies and practices. This position will support and fill in the absence of Home Care Managers, oversee Hiring and Recruitment and support positions in need of help.

Profile

The Regional Manager shall be an individual who demonstrates superb leadership qualities while being comfortable with change and at times uncertainty. A willingness and interest in assist in all levels of operations is critical. The position requires significant flexibility, excellent attention to detail and organizational skills, self‑motivation, resourcefulness, and strong written and verbal communication skills.

Responsibilities

• Community Relations: Represent the organization to build visibility and to positively enhance the reputation of the program throughout the community while inspiring confidence. Develop and implement programs in response to community needs and opportunities.
• Operations: Responsible for all aspects of launching and overseeing Guardian Angel Senior Services expansion to the Connecticut home care space using proven and successful GA blueprint and candidate knowledge and experience in the state. Seize and identify opportunities for network development with each new lead. Recruit and assist in the training of new office staff. Responsible for the delivery of competent, quality patient care in the home. Communicate and implement new initiatives. Provide inspiration, leadership and motivation to staff. Provide vision and build buy‑in among staff for addressing current priorities and identifying new opportunities. Hold regular meetings with office staff upholding accountability for key performance indicators and supporting in achieving goals. Oversee Lead Recruiters and Home Care Managers upholding accountability for key performance indicators and supporting in achieving goals. Participate in Leadership and Team Meetings.

Education

• Bachelor’s degree in a Health or Human Service‑related field preferred.

Qualifications & Experience

• A minimum of two years Home Care management experience is required; with emphasis on demonstrated experience in the Connecticut Home Care space.
• Ability to interface effectively and professionally with clients and families.
• Knowledge of private pay and state contracts in the state of Connecticut required.
• Proficiency in Microsoft Office as well as a comfort level in using the Internet and email and documenting electronically.
• Ability to handle stressful situations with compassion, understanding and patience.
• Can operate with a sense of urgency and is resourceful and proactive.
• Possess excellent decision making, negotiation, and time management skills.
• Ability to work through frequent interruptions.
• Ability to work beyond normal working hours including evenings, nights, weekends, and/or holidays and in other positions temporarily, when necessary.
• Has a valid CT driver’s license, a vehicle available for work‑related travel, and appropriate insurance.
• Able to participate in off‑hours On‑Call backup support and coverage.
• Position will require travel throughout the state of Connecticut and on occasion Massachusetts.

Submit Resume

Submit resume now for consideration!

Equal Opportunity Employer

Guardian Angel Senior Services is an Equal Opportunity Employer. We do not discriminate against race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, or genetic information.