Home Care Operations Manager

Addus HomeCare Corp.; Meridian (ID); In loco; USD 70.000 - 100.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical, Dental and Vision Benefits

PTO Plan

Retirement Planning

Life Insurance

Employee discounts

Descrizione del lavoro

Addus HomeCare in Meridian, ID is seeking an Operations Manager to oversee daily operations and administrative functions, including recruitment, orientation, training, and staff retention. This role reports to the Agency Director and Regional Director, with up to 15% travel to support Ontario OR and Twin Falls ID.

The schedule is Monday–Friday, 8:00 AM–5:00 PM. Key responsibilities include ensuring service delivery aligns with care plans, managing payroll and billing, and driving census and

Competenze

• Bachelor's degree preferred.
• 3–5 years’ experience in health care; some home care experience preferred.
• 2+ years of supervisory/management experience.
• Demonstrated ability to drive census/revenue growth and develop business.
• Experience conducting trainings with administrative and direct service staff.
• Must have experience with compliance/audits.
• Organizational skills and ability to meet deadlines in a fast-paced environment.
• Must have valid driver license, auto insurance, reliable personal vehicle, and ability to travel to the branch’s service area.

Mansioni

• Oversee branch daily operations and administrative functions.
• Assist census and revenue growth by delivering effective service delivery of care plans.
• Help recruitment, orientation, training and retention of branch and office staff.
• Provide direction to staff to ensure workers compensation and unemployment claims are reported and handled appropriately.
• Facilitate team meetings as needed.
• Evaluate staff skills and conduct additional training and counseling as needed.
• Maintain relationships with referral sources and conduct community outreach or recruitment events.
• Develop and execute processes to ensure clients are receiving services as authorized.
• Prepare and present weekly/monthly progress reports to Agency Director and Regional Director.
• Troubleshoot and resolve customers’ concerns and grievances.
• Process payroll and billing as needed.

Conoscenze

Supervisory experience

MS Office

HRIS

Excel

PowerPoint

Driver's license

Formazione

Bachelor's degree preferred

Strumenti

HRIS

MS Office

Excel

PowerPoint

MS Word

Descrizione del lavoro

Position: Operations Manager

Location: Addus HomeCare 100 W. Overland Rd. Suite 103 Meridian, ID 83642

Schedule: Monday through Friday, 8:00 AM – 5:00 PM, (Up to 15% travel to support Ontario OR and Twin Falls ID)

Direct Reports - 8

Position Summary: This position will oversee and manage the daily operations and administrative functions, including recruitment, orientation, training and retention of branch and office support staff in order to meet and exceed the monthly budgeted census.

At Addus we offer our team the best:

• Medical, Dental and Vision Benefits
• PTO Plan
• Retirement Planning
• Life Insurance
• Employee discounts

Essential Duties:

• Provides oversight to ensure the branch is operating in compliance with all company and contractual requirements.
• Assists in census and revenue growth by executing effective service delivery of care plans.
• Helps recruitment, orientation, training and retention of branch and office support staff.
• Provides direction and guidance to branch and administrative employees to ensure workers compensation, and unemployment claims are reported and handled appropriately.
• Facilitates team meetings as needed.
• Evaluates skills of the administrative staff annually and conduct additional training and counseling as needed.
• Maintains relationships with all referral sources and conduct community outreach and/or attend employee recruitment events.
• Develops and executes processes to ensure clients are receiving services as authorized.
• Prepares and presents weekly/monthly progress reports to Agency Director and Regional Director.
• Troubleshoots and resolve customers’ concerns and grievances.
• Processes payroll and billing as needed.

Position Requirements & Competencies:

• Bachelor's Degree preferred.
• 3 -5 years’ experience in health care; some experience in home care, home health, or private duty is preferred.
• 2+ years of supervisory/management experience.
• Demonstrated ability to drive census/revenue growth and develop business.
• Experience conducting training sessions, and/or meetings with administrative and direct service staff in group settings or individually.
• Must have experience with compliance/audits.
• Computer proficiency – MS Office and HRIS. Must have skills with excel, power point, word, et al/technically sound.
• Experience with financials plus but not required.
• Experience managing/increasing census.
• Organizational skills and ability to meet deadlines in a fast paced environment.
• Must have valid driver license, auto insurance, reliable personal vehicle, and ability to travel to the branch’s service area.

Addus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

#ACADCOR

#IndeedADCOR

#CBACADCOR

#DJADCOR

Employee wellbeing is top priority at Addus Homecare, and we're thrilled to announce our recognition as the top healthcare company on Indeed's 2024 Top 100 Work Wellbeing Index. View the full rankings here: https://www.indeed.com/employers/work-wellbeing/work-wellbeing-100-ranking.