Home Care Operations Leader - Growth Path & Benefits

SYNERGY HomeCare; Bloomfield (NJ); On-site; USD 52,000 - 62,000; Full time

Benefits offered by this job

Performance-based bonus

Paid Time Off

Paid Sick Leave

Healthcare benefits eligibility

Professional development

Career advancement opportunities

Job summary

SYNERGY HomeCare is seeking an experienced Operations & Office Manager to lead the day-to-day operations of our Bloomfield, NJ, office. You will coordinate caregiver staffing, scheduling, onboarding, and HR administration, ensuring reliable service and strong team performance.

This in-office role offers 32–40 hours per week with pay $25–$30 per hour, based on experience. You’ll drive process improvements, client care, and operational excellence while developing leadership skills for future

Qualifications

• Prior home-care agency experience is REQUIRED.
• 2+ years of experience in home care operations, staffing, scheduling, HR, or related roles preferred.
• Strong written and verbal communication; highly organized with attention to detail.

Responsibilities

• Oversee day-to-day office operations.
• Coordinate caregiver staffing and scheduling.
• Manage call-outs, open shifts, and coverage issues.
• Support caregiver recruitment, onboarding, and HR administration.
• Oversee HR files, credentials, and compliance follow-up.
• Support client onboarding and ongoing client service.
• Ensure timely responses to caregiver and client concerns.
• Provide direction and accountability to staffing and admin teams.
• Track priorities and ensure follow-through.
• Maintain accurate documentation and identify operational gaps.

Skills

Leadership

Communication

Organization

Problem-solving

Attention to detail

Time management

Education

Associate or Bachelor's degree preferred

Tools

Microsoft 365

ATS

CRM

Job description

SYNERGY HomeCare is seeking an experienced Operations & Office Manager to lead the day-to-day operations of our Bloomfield, NJ, office. You will coordinate caregiver staffing, scheduling, onboarding, and HR administration, ensuring reliable service and strong team performance.

This in-office role offers 32–40 hours per week with pay $25–$30 per hour, based on experience. You’ll drive process improvements, client care, and operational excellence while developing leadership skills for future