Home Care Operations Leader

Talentify; Upper Darby (Delaware County); On-site; USD 65,000 - 95,000; Full time

Job summary

Talentify is seeking a Branch Manager to oversee the office facility and day-to-day operations, ensuring efficiency and addressing issues related to administrative operations for patients and employees.

The role emphasizes regulatory compliance, staff supervision, and process improvements, with a focus on maintaining accurate records, staffing, and engagement across departments. This position requires strong leadership and organizational capabilities in a healthcare-adjacent environment.

Qualifications

• Excellent organizational skills required.
• Progressive team development experience required.
• Critical thinking and strong communication skills required.
• Ability to adapt to change and remain reliable.
• Knowledge of performance evaluation procedures.
• Results-oriented approach essential.
• Proficiency with MS Office and Google Suite.

Responsibilities

• Oversee multiple departments within the agency and monitor day-to-day operations.
• Ensure compliance with all state and regulatory bodies and with SOPs.
• Maintain and review staff job descriptions and personnel files.
• Analyze KPIs to meet weekly, quarterly and annual goals.
• Review payroll, enrollment, staffing, and patient scheduling reports for accuracy.
• Collaborate with HR for hiring and onboarding activities.
• Promote talent development, retention and accountability across office staff.
• Perform duties assigned by management.

Skills

Organizational skills

Team development

Critical thinking

Interpersonal communication

Adaptability

Reliability

Performance evaluation knowledge

Results-oriented

Education

Associate’s degree in relevant field

Tools

Microsoft Office

Google Suite

Job description

Talentify is seeking a Branch Manager to oversee the office facility and day-to-day operations, ensuring efficiency and addressing issues related to administrative operations for patients and employees.

The role emphasizes regulatory compliance, staff supervision, and process improvements, with a focus on maintaining accurate records, staffing, and engagement across departments. This position requires strong leadership and organizational capabilities in a healthcare-adjacent environment.