Home Care Branch Operations Leader

Talentify; Allentown (Lehigh County); On-site; USD 60,000 - 90,000; Full time

Job summary

Talentify is seeking a Branch Manager in Allentown, PA to oversee the office facility and day-to-day operations. You will ensure efficient functioning of administrative processes and promptly resolve issues affecting consumers and staff.

You will monitor departments, ensure regulatory compliance, manage staff files, and drive improvement using KPIs. The role requires strong organizational skills and healthcare supervision experience.

Qualifications

• Associate’s Degree in relevant field is required.
• Two years healthcare supervisory experience required.
• Strong organizational and communication skills required.
• Ability to adapt to changing environments and priorities.
• Familiarity with SOPs and regulatory compliance is preferred.
• Proficiency with MS Office and Google Suite.

Responsibilities

• Oversee multiple departments to ensure efficient daily operations.
• Maintain compliance with state and regulatory bodies.
• Review and update policies, SOPs, and job descriptions annually.
• Monitor KPIs to achieve weekly, quarterly, and annual goals.
• Manage payroll processes and staffing for direct care workers.
• Collaborate with HR on hiring and onboarding.

Skills

Excellent Organizational Skills

Progressive Team Development

Critical Thinking Skills

Good Interpersonal Communication

Ability to adapt to change

Must be Reliable

Knowledge of performance evaluation

Results-orientated approach

Microsoft Office & Google Suite

Education

Associate’s Degree in relevant field

Tools

Microsoft Office

Job description

Talentify is seeking a Branch Manager in Allentown, PA to oversee the office facility and day-to-day operations. You will ensure efficient functioning of administrative processes and promptly resolve issues affecting consumers and staff.

You will monitor departments, ensure regulatory compliance, manage staff files, and drive improvement using KPIs. The role requires strong organizational skills and healthcare supervision experience.