Home Care Operations Lead — Quality & Compliance

Live Well Homecare; Glen Carbon (IL); Sur place; USD 65 000 - 95 000; Plein temps

Résumé du poste

Live Well Homecare in Glen Carbon, IL seeks an experienced Home Care Operations Manager to lead daily branch operations, staffing, and scheduling. You will ensure regulatory compliance and drive quality, safety, and client satisfaction initiatives across office and field teams.

Collaborating with clinical and administrative colleagues, you will monitor performance metrics and optimize workflows to deliver high-quality in-home care for seniors and vulnerable clients.

Qualifications

• Experience leading in home or community-based care.
• Strong organizational and supervisory skills.
• Knowledge of regulatory standards and compliance.
• Excellent communication and teamwork abilities.
• Commitment to compassionate, client-centered care.

Responsabilités

• Oversee daily branch operations, including caregiver staffing and scheduling.
• Ensure compliance with regulatory requirements and organizational policies.
• Drive quality, safety, and client satisfaction initiatives.
• Supervise office and field staff, monitor performance metrics.
• Support audits and optimize workflows for efficiency.
• Collaborate with clinical and administrative teams to deliver high-quality care.
• Assist seniors and vulnerable clients in safely remaining at home.

Connaissances

Leadership

Organizational skills

Regulatory knowledge

Communication

Teamwork

Description du poste

Live Well Homecare in Glen Carbon, IL seeks an experienced Home Care Operations Manager to lead daily branch operations, staffing, and scheduling. You will ensure regulatory compliance and drive quality, safety, and client satisfaction initiatives across office and field teams.

Collaborating with clinical and administrative colleagues, you will monitor performance metrics and optimize workflows to deliver high-quality in-home care for seniors and vulnerable clients.