Home Care Intake & Assessment Specialist

BRISTOL AGING AND WELLNESS INC; Flint Village (MA); On-site; USD 33,000 - 45,000; Full time

Job summary

Bristol Aging & Wellness, Inc. in Fall River, MA is seeking a Home Care Intake Specialist. The role handles initial client assessments, service planning, and coordination of care across 15 communities served by the agency.

This full-time position pays $28.58/hour and requires a bachelor’s degree in human services or a related field. Responsibilities include timely assessments, evaluating client needs, determining program eligibility, and developing plans within budget guidelines.

Qualifications

• Bachelor’s degree in human services or related discipline.
• Elder service experience is helpful.

Responsibilities

• Assures that clients are assessed on a timely basis.
• Conducts a comprehensive evaluation to determine the full scope of clients’ needs.
• Determines eligibility for programs.
• Develops appropriate service plans that meet consumer choice and budget guidelines.
• Partners with vendors to implement home care services.
• Assists clients with problem solving and makes referrals as needed.
• Determines eligibility for public benefits.
• Assists with applications for public benefits and health insurance and problem resolution related to benefits.
• Documents phone calls, visits, and all activity in accordance with Elder Affairs’ and agency requirements.
• Maintains client records accurately and within the mandated timeframe.
• Communicate with case management staff upon a case transfer.

Skills

Oral and written communication

People relation

Basic computer skills

Organizational skills

Time management

Multi-tasking

Adaptability

Driver's license

Education

Bachelor’s degree in human services or related discipline

Tools

Basic computer skills

Job description

Bristol Aging & Wellness, Inc. in Fall River, MA is seeking a Home Care Intake Specialist. The role handles initial client assessments, service planning, and coordination of care across 15 communities served by the agency.

This full-time position pays $28.58/hour and requires a bachelor’s degree in human services or a related field. Responsibilities include timely assessments, evaluating client needs, determining program eligibility, and developing plans within budget guidelines.