Home Care Coordinator & Scheduling Specialist

H.T. Prof Executive Search; New York, Northern (NY, KY); Hybrid; USD 52,000 - 72,000; Full time

Job summary

Htprof in New York, NY is seeking a Patient Care Coordinator to manage an assigned caseload and ensure consistent home care services. You will coordinate staffing, monitor utilization, and communicate with patients, caregivers, MLTCs, and internal teams to maintain coverage and timely follow-ups.

The role requires strong organization, urgency, and the ability to multitask in a fast-paced environment, with a focus on quality patient care and accurate documentation.

Qualifications

• Excellent verbal and written communication skills.
• Strong organizational and time-management abilities.
• Ability to multitask and manage a high-volume caseload.
• Ability to work effectively under pressure in a fast-paced environment.
• Strong problem-solving skills with quick issue resolution.
• Detail-oriented with consistent follow-through on outstanding items.
• Comfortable communicating with patients, caregivers, and internal departments.
• Strong sense of urgency, ownership, and accountability.

Responsibilities

• Manage an assigned caseload of patients and oversee day-to-day coordination of services.
• Ensure patients are staffed with reliable caregivers meeting schedule and plan of care.
• Address staffing gaps to prevent gaps in patient care.
• Monitor utilization and ensure authorized hours are staffed and used.
• Follow up promptly with patients, families, and hospitals to resume services.
• Maintain schedules and records; escalate urgent issues when needed.

Skills

Verbal communication

Written communication

Organizational skills

Time management

Multitasking

Problem-solving

Attention to detail

Urgency and accountability

Job description

Htprof in New York, NY is seeking a Patient Care Coordinator to manage an assigned caseload and ensure consistent home care services. You will coordinate staffing, monitor utilization, and communicate with patients, caregivers, MLTCs, and internal teams to maintain coverage and timely follow-ups.

The role requires strong organization, urgency, and the ability to multitask in a fast-paced environment, with a focus on quality patient care and accurate documentation.