Quality Control Coordinator

SERENITY HOME HEALTH CARE; Niles (IL); On-site; USD 28,000 - 30,000; Full time

Job summary

Serenity Home Health Care in Niles, IL is seeking a Quality Control Coordinator to ensure patient care services meet regulatory, clinical, and organizational standards. The role monitors compliance with healthcare laws and accreditation requirements while supporting continuous quality improvement initiatives.

The coordinator conducts audits of patient records, evaluates staff performance, and reviews care plans to ensure safety and effectiveness in the home setting.

Qualifications

• Knowledge of home healthcare regulators (Medicaid/Medicare).
• Experience with clinical documentation and audits.
• Background in healthcare administration or related field.
• Must pass a background check.

Responsibilities

• Perform routine chart audits and compliance reviews.
• Ensure adherence to state, federal, and agency regulations.
• Investigate incidents and implement corrective actions.
• Support staff training on quality standards and best practices.
• Maintain documentation for surveys and inspections.
• Analyze quality data and generate performance reports.

Skills

Attention to detail

Regulatory knowledge

Clinical documentation

Healthcare administration

Background check

Spanish bilingual

Data entry

Education

High School Diploma or College Degree

Tools

MS Office

PSS Portal

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Quality Control Coordinator

Full Time Niles, IL, US

2 days ago Requisition ID: 1028

Salary Range: $20.00 To $22.00 Hourly

Job Summary:

The Quality control Coordinator in Serenity Home Healthcare is responsible for ensuring that all patient care services meet established regulator, clinical, and organizational standards. The role monitors compliance with healthcare laws, accreditation requirements, and internal policies while supporting continuous quality improvement initiatives.

The coordinator conducts audits of patient records, evaluates staff performance, and review care plans to ensure accuracy, safety, and effectiveness of services provided in the home setting. They collaborate with clinical staff, administrators, and external agencies to identity areas for improvement and implement corrective actions.

Additionally, the Quality Control Coordinator tracks quality metrics, prepares reports, and helps maintain readiness for inspections by regulatory bodies such as state health departments and accreditation organizations. The position plays a key role in promoting high-quality patient care, reducing risk, and enhancing overall operational efficiency.

Key Responsibilities:

• Perform routine chart audits and compliance reviews.
• Ensure adherence to state, federal, and agency regulations.
• Investigate incidents and implement corrective actions.
• Support staff training on quality standards and best practices.
• Maintain documentation for surveys and inspections.
• Analyze quality data and generate performance reports/

Skills & Qualifications:

• Knowledge of home healthcare regulators (e.g., Medicate/Medicaid)
• Strong attention to detail and analytical skills.
• Experience with clinical documentation and audits.
• Background in healthcare administration or related field.
• High School Diploma or College Degree.
• Must be able to pass a background check.
• Bilingual Spanish (read, speak and write)

Experience:

• Home Healthcare Management or related field (1 year Required)
• Quality Control in Healthcare or related field
• Customer Service Experience (minimum 1 year)
• Data Entry (minimum 1 year)
• Computer Skills in MS Office
• PSS Portal Experience (Plus)

Language:

• Proficient in Spanish (read, speak and write)

Work Location: