Home Care Coordinator

The Employee Connect; Wallingford (CT); On-site; USD 48,000 - 60,000; Full time

Job summary

The Employee Connect in Wallingford, CT is seeking a dedicated Home Care Coordinator to manage caregiver scheduling, client assessments, and care coordination on-site. You will serve as the primary contact for clients and families, ensuring smooth communication and high-quality in-home care.

Responsibilities include maintaining records, onboarding staff, and collaborating with healthcare providers to ensure continuity of care. A valid driver’s license and 2+ years in home care are required.

Qualifications

• Minimum of two years in home care or healthcare coordination.
• Strong knowledge of home care services and senior care best practices.
• Excellent interpersonal and communication skills, both written and verbal.
• Proficiency with scheduling software, electronic health records, or care management platforms.
• Valid driver's license and reliable transportation for local travel.
• Associate's or bachelor's degree in healthcare administration, social work, or related field preferred.

Responsibilities

• Coordinate and schedule caregiver assignments to match client needs, preferences, and availability.
• Conduct initial client assessments and regular follow-up visits to monitor care plan effectiveness.
• Serve as the primary point of contact for clients and family members, addressing concerns promptly and professionally.
• Maintain accurate and up-to-date client records, care plans, and scheduling documentation.
• Recruit, onboard, and support caregiving staff, ensuring proper training and compliance with regulations.
• Collaborate with healthcare providers, social workers, and case managers to ensure continuity of care.
• Handle on-call responsibilities on a rotating basis to address urgent staffing or client issues.
• Track caregiver performance and client satisfaction, implementing improvements as needed.
• Ensure compliance with state regulations, licensing requirements, and organizational policies.

Skills

Scheduling coordination

Communication skills

Client assessment

Documentation

On-call readiness

Driver's license

Time management

Education

Associate's or Bachelor's degree in healthcare administration or related field

Tools

Scheduling software

Electronic health records

Care management platforms

Job description

Home Care Coordinator

Location: Wallingford, CT

Pay Rate: $48,000 to $60,000 per year

Position Overview

A growing healthcare organization is seeking a compassionate and detail-oriented Home Care Coordinator to join their senior care services team. This full-time, on-site position plays a vital role in ensuring that clients receive the highest quality of in-home care possible. The ideal candidate brings a genuine passion for serving older adults and vulnerable populations, combined with strong organizational skills and the ability to manage multiple priorities simultaneously.

Key Responsibilities

• Coordinate and schedule caregiver assignments to match client needs, preferences, and availability
• Conduct initial client assessments and regular follow-up visits to monitor care plan effectiveness
• Serve as the primary point of contact for clients and family members, addressing concerns promptly and professionally
• Maintain accurate and up-to-date client records, care plans, and scheduling documentation
• Recruit, onboard, and support caregiving staff, ensuring proper training and compliance with applicable regulations
• Collaborate with healthcare providers, social workers, and case managers to ensure continuity of care
• Handle on-call responsibilities on a rotating basis to address urgent staffing or client issues
• Track caregiver performance and client satisfaction, implementing improvements as needed
• Ensure compliance with state regulations, licensing requirements, and organizational policies

Requirements

• Minimum of two years of experience in home care, healthcare coordination, or a related field
• Strong knowledge of home care services, caregiver roles, and senior care best practices
• Excellent interpersonal and communication skills, both written and verbal
• Proven ability to manage scheduling logistics and resolve conflicts efficiently
• Proficiency with scheduling software, electronic health records, or care management platforms
• Valid driver's license and reliable transportation for occasional local travel
• Ability to work a flexible schedule, including participation in an on-call rotation
• Associate's or bachelor's degree in healthcare administration, social work, or a related field preferred

Preferred Qualifications

• Experience in a related field is preferred

Screening Questions

• How many years of experience do you have relevant to this Home Care Coordinator role?
• Do you hold any required licenses or certifications for this position?
• Are you available to work onsite in Wallingford, CT?